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Veterinary Receptionist (Webster Groves)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Benefits

Competitive base pay plus revenue share bonus program
best-in-class medical insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Life insurance
401k with match
Paid Time Off
Free continuing education
mental health support

Job Description

Webster Groves Animal Hospital, located in Webster Groves, Missouri, is a well-established full-service veterinary hospital dedicated to providing excellent care to pets in the community. The hospital boasts a team of over 10 experienced Doctors of Veterinary Medicine (DVMs) and operates out of two modern buildings equipped with state-of-the-art medical technology. This facility offers a wide range of veterinary services, including both general practice and urgent care, ensuring comprehensive health support for animals at all stages of their lives.

The hospital emphasizes a Whole Person Approach for their veterinary teams, recognizing that care for animals begins with supporting the in... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or similar role
  • Ability to use computer systems and billing software
  • Strong communication skills
  • Ability to multitask and prioritize
  • Physical ability to lift 50 pounds and stand for extended periods
  • Willingness to work in a fast-paced veterinary environment

Job Qualifications

  • High school diploma or relevant education and work experience
  • Customer service skills
  • Organizational skills
  • Tech savvy
  • Team oriented
  • Communication skills

Job Duties

  • Checking patients in, discharging patients, invoicing
  • Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
  • Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
  • Handle incoming and outgoing mail and email
  • Update and file patient charts
  • Enter data into computerized billing program
  • Retrieve prescriptions
  • Assist with pet supply purchases such as food, supplements, and grooming items
  • Maintain the cleanliness of waiting room
  • Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
  • Retail sales

Job Location

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