Veterinary Receptionist - Relief

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.05 - $24.40

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Trupanion pet insurance discounts

Continuing education allowance

Employee Development Programs

supportive work environment

Job Description

BluePearl Pet Hospital in Glendale, WI, is a leading veterinary care provider specializing in emergency and specialty pet healthcare. Our hospital is part of the Mars Veterinary Health family, renowned for its commitment to exceptional veterinary services, continuous learning, and supportive work environments. At BluePearl, we pride ourselves on delivering compassionate, high-quality medical care for pets in urgent and complex health situations, blending cutting-edge technology with empathetic client service. Our team includes specialists and veterinary technicians who collaborate to provide holistic care tailored to the needs of each patient and their family.

We are currently seeking an experienced Client Servic... Show More

Job Requirements

High school diploma or equivalent
Previous customer service experience
Excellent communication and interpersonal skills
Ability to handle stressful and emotional situations with compassion
Basic computer proficiency
Ability to work flexible hours including some evenings and weekends
Must be legally authorized to work in the United States

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or veterinary reception preferred
Strong communication skills, both verbal and written
Ability to remain calm and compassionate in emotional or stressful situations
Proficient with telephone and computer systems
Ability to multitask and prioritize work effectively
Willingness to learn and grow in a veterinary healthcare environment

Job Duties

Greet and make friendly eye contact with every client entering the hospital
Offer a friendly smile and approachable demeanor at all times
Listen compassionately to clients
Speak clearly, slowly, and calmly in person and on the telephone
Assess the client’s needs and the pet’s condition immediately upon arrival
Determine whether an emergency arrival requires urgent care or standard procedure
Respond to non-patient calls or visitors and connect them to appropriate staff
Confirm all appointments and provide clients with accurate preparation information
Offer emotional support and resource materials to grieving clients
Serve as liaison between clients and service agencies for pet remains handling

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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