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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.25
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Employee assistance program
Health Insurance
Paid Time Off
Vision Insurance
Job Description
The Virginia Beach SPCA Low-Cost Veterinary Clinic (VBSPCA Veterinary Clinic) has been a trusted provider of affordable veterinary care in the Virginia Beach community for over 30 years. As part of the broader Virginia Beach SPCA organization, this clinic is dedicated to enhancing the lives of companion animals and their owners through a variety of essential veterinary services. These services range from routine wellness exams and preventive care to spay/neuter surgeries, dental cleanings, and advanced surgical procedures. The clinic operates with a mission to ensure that high-quality veterinary care is accessible to all pet owners, regardless of their financial situation,... Show More
Job Requirements
- Customer service experience (medical and/or veterinary field preferred)
- Ability to work collaboratively with all types of people and personalities
- Strong multitasking, problem solving, and critical thinking skills
- Ability to stay organized and prioritize in an active environment
- Motivated to learn, gain experience, and advance their knowledge
- Strong communication skills
- Patience and good sense of humor
Job Qualifications
- Customer service experience
- Ability to work collaboratively with all types of people and personalities
- Strong multitasking, problem solving, and critical thinking skills
- Ability to stay organized and prioritize in an active environment
- Motivated to learn, gain experience, and advance their knowledge
- Strong communication skills
- Patience and good sense of humor
Job Duties
- Be the first person with whom a client connects - greeting them with care and respect
- Assist clients with scheduling appointments
- Handle phone and email communications - prioritizing and routing appropriately
- Provide knowledgeable support about services, pricing, and veterinary care information
- Juggle well! Multi-task in a fast-paced environment while maintaining quality customer service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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