Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $28,746.32 - $33,090.18
Benefits
flexible compensation reflective of skillset and performance
401(k) matching and Roth retirement savings plan
529 Savings Plan
Referral Bonus Program
Sick time / paid time off
Free/discounted lab work for employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Employee assistance program
Employee Discount Program
Job Description
Hidden Hills Animal Hospital is a dedicated veterinary clinic committed to providing exceptional care to pets and peace of mind to their owners. As a reputable animal hospital, Hidden Hills prides itself on fostering a compassionate and supportive environment for both clients and their furry family members. Our team is composed of skilled veterinary professionals who are passionate about animal health and wellness, combining advanced veterinary practices with personalized client service to ensure every pet receives the best possible care. We're not just a veterinary clinic - we're a critical part of the community, dedicated to building lasting relationships with... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience, preferably in a veterinary environment
- Excellent verbal and written communication skills
- Ability to handle multiple phone lines and digital communications
- Strong organizational skills and attention to detail
- Ability to work flexible hours including some Saturdays
- Basic computer proficiency with office management software
Job Qualifications
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Previous experience in a customer service role (veterinary experience preferred)
- Proficiency with computers and office management systems
- Passion for animal care and client service
- Available Monday through Friday between 8am and 6pm, and rotating Saturdays
Job Duties
- Greet clients warmly and provide outstanding customer service
- Schedule appointments and manage client communications
- Answer phone calls, texts and emails, addressing client questions and concerns
- Process payments, update client records, and maintain a welcoming reception area
- Collaborate with veterinarians and veterinary technicians to ensure smooth clinic operations
Job Location
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