Veterinary Receptionist / Client Service Representative

South Shreveport Animal Hospital is a well-established veterinary care provider serving the Shreveport, Bossier City, Benton, Keithville, and surrounding communities for nearly 40 years. With a dedicated team of four experienced doctors, the hospital offers comprehensive veterinary services that include dental care, digital radiography, in-clinic diagnostics, laser and orthopedic surgery, wellness visits, and more. The hospital prides itself on its use of advanced diagnostic and treatment tools to ensure the highest quality of care for all patients. South Shreveport Animal Hospital has built a strong reputation based on compassionate and preventative care, fostering long-term relationships with pet owners and their pets. The hospital maintains a team-oriented culture where collaboration, celebration of milestones, and enjoyment of each other's company are fundamental values. Employees at South Shreveport Animal Hospital experience a supportive, fun, and collaborative work environment that encourages professional growth while striving to provide exceptional patient and client care.

The hospital is currently seeking an outgoing Veterinary Receptionist / Client Service Representative to act as the welcoming face of the hospital. This role is integral to creating exceptional client experiences from the very first point of contact. The successful candidate will be responsible for managing appointments and daily patient flow, handling multi-line telephone systems, interacting professionally with clients both in person and over the phone, processing transactions accurately, and providing clients with essential information about the hospital's services. This position requires a friendly, detail-oriented, highly organized individual who thrives in a customer service setting and enjoys working as part of a team.

The position is a flexible part-time role with working hours on Wednesdays, Thursdays, and Fridays from 1:00 PM to 6:30 PM, plus alternating Saturday mornings from 7:30 AM to 12:00 PM. Compensation is competitive at $13.50 to $14 per hour, based on experience and qualifications. While this opportunity offers flexibility in scheduling, part-time team members may be eligible for limited benefits in accordance with company policies and state laws.

South Shreveport Animal Hospital is committed to equal opportunity employment and an inclusive workplace. Candidates of diverse backgrounds are encouraged to apply, and reasonable accommodations are available for applicants with disabilities. The hospital also emphasizes a positive and solution-oriented approach to client service, requiring the ideal candidate to maintain professionalism and compassion in both routine and emotional situations. Their experience with veterinary practice management software, especially Cornerstone, is preferred, alongside strong communication, organizational, and time management skills. Overall, this role offers a unique chance to contribute to a respected veterinary hospital dedicated to excellent animal care and client satisfaction in a vibrant, team-oriented environment.