Veterinary Receptionist / Client Service Representative

Family Pet Hospital is a reputable veterinary care provider located in Topeka, Kansas, known for its warm, supportive environment where both pets and team members feel genuinely valued. This hospital is deeply rooted in the Topeka community and is dedicated to offering compassionate, high-quality care to every animal that walks through its doors. Their approach emphasizes teamwork, trust, and a shared passion for animals, making Family Pet Hospital not only a place of work but a family for those passionate about veterinary care and client service. The hospital's commitment to a positive workplace culture means employees experience a collaborative and inclusive atmosphere, where their contributions make a meaningful impact in the lives of pets and their owners. Family Pet Hospital also prioritizes the ongoing development and welfare of their team, fostering growth and a commitment to excellence in veterinary care and client relations.

The role of Veterinary Receptionist / Client Service Representative at Family Pet Hospital is pivotal, serving as the welcoming face of the hospital and acting as the first point of contact for clients and their pets. This position is ideal for individuals who are outgoing, friendly, detail-oriented, and highly organized. The Veterinary Receptionist will work in a fast-paced environment, managing appointments and daily patient flow while ensuring every client experiences exceptional, compassionate service. This role requires the ability to build trust with clients by providing essential information about the hospital's services and supporting them through both routine and emotionally sensitive situations. The position offers flexibility with part-time or full-time opportunities, strictly on weekdays and explicitly excludes weekends, making it attractive for those seeking work-life balance. Compensation ranges from $15 to $16 per hour, depending on experience and qualifications. Additionally, there is a comprehensive full-time benefits package that includes medical, dental, and vision insurance, life insurance, disability coverage, an employee assistance program, and retirement benefits including a 401k with company match starting in 2027. Paid time off, personal pet discounts, and uniform allowances are also part of the benefits package. This role not only demands strong organizational and time management skills but also a positive attitude and the ability to remain calm, professional, and solution-oriented during busy periods. Working at Family Pet Hospital means joining a team that values compassionate care, collaboration, and a deep love for animals, making it a fulfilling career choice for individuals passionate about both customer service and veterinary medicine.