Veterinary Receptionist (Care Coordinator) - Carolina Veterinary Specialists - Greensboro

PetVet Care Centers' Carolina Veterinary Specialists - Greensboro is a distinguished veterinary hospital located in Greensboro, North Carolina, offering specialty and emergency veterinary services. Part of the broader PetVet Care Centers family, which encompasses more than 420 locally led hospitals and over 11,000 team members nationwide, the Carolina Veterinary Specialists location upholds a commitment to clinical excellence, continuous learning, and delivering outstanding patient outcomes. PetVet Care Centers is well-known for its mission to improve the lives of animals and people by providing exceptional and compassionate care at every stage, ensuring that pets and their owners experience the Ultimate Care Experience every time. The organization prides itself on maintaining a Culture of Care — a supportive environment that prioritizes the wellbeing, professional development, and growth of its team members alongside the animals it serves.

The role of Veterinary Receptionist (Care Coordinator) at Carolina Veterinary Specialists - Greensboro is a vital position that contributes directly to the hospital’s success by supporting both the administrative and customer service functions within a busy veterinary specialty and emergency setting. This position, which parallels roles commonly described as Veterinary Receptionist, Customer Service Representative, or Client Care Specialist, entails a broad range of responsibilities from managing client interactions to supporting clinical staff and ensuring smooth hospital operations. The Care Coordinator will operate in a fast-paced environment, handling everything from appointment scheduling and lobby management to assisting with medication pickups and retail sales. A key element of this role is providing excellent customer service to pet owners who may be experiencing stressful situations, demonstrating empathy, calmness, and professionalism at all times.

PetVet offers a collaborative and inclusive workplace culture where employees enjoy local autonomy supported by national resources, career mobility, and robust development opportunities. The hospital emphasizes wellbeing through support programs, including emotional wellbeing resources, parental leave, and financial contributions to retirement plans. The position is part-time, with a schedule that covers Wednesday through Sunday with varying hours, accommodating both weekday and weekend shifts. Pay ranges from $18 to $19 per hour, reflecting the important contribution the Care Coordinator makes to the hospital team.

Working at Carolina Veterinary Specialists means joining a team focused on partnership and collaboration to deliver quality veterinary care while fostering ongoing education and professional advancement. The Care Coordinator role is essential in bridging client needs and veterinary care delivery, ensuring every owner and pet receives compassionate support throughout their visit. PetVet Care Centers maintains an equal opportunity employment policy, valuing diversity and inclusion in the workplace, and safeguarding employee privacy. This commitment makes PetVet a place where employees can grow their careers, stay connected with their passion for animal care, and make a meaningful difference in the lives of pets and their families.