Veterinary Receptionist (Care Coordinator) - Animal Clinic of Benicia

PetVet Care Centers' Animal Clinic of Benicia is a reputable veterinary clinic located in Benicia, California, dedicated to providing exceptional and compassionate veterinary care to pets and their families. As part of PetVet Care Centers, a large network of over 420 locally led hospitals nationwide with more than 11,000 team members, the Animal Clinic of Benicia benefits from the balance of local autonomy and national resources. This allows the clinic to maintain a warm, community-focused environment while leveraging extensive support systems for continued growth and excellence in care.

PetVet Care Centers' mission is to improve the lives of animals and their people by delivering the Ultimate Care Experience every pet, every client, every time. This principle shapes the culture at the Animal Clinic of Benicia, where teamwork, positivity, and personal growth are highly valued. The clinic fosters a collaborative and inclusive workplace where every team member's role is impactful and recognized. The community spirit embedded in the clinic makes it a supportive environment that feels like family, dedicated to making a real difference in the lives of pets and their owners.

The Veterinary Receptionist (Care Coordinator) role is a key position within the Animal Clinic of Benicia, focused on providing outstanding customer service and administrative support to ensure smooth hospital operations. The Care Coordinator acts as the friendly, knowledgeable first point of contact for clients, managing phone and in-person interactions with compassion and professionalism. Responsibilities include managing lobby flow, scheduling appointments, addressing client concerns, assisting with medication pickups, and supporting general hospital tasks such as billing and retail sales.

This role requires a balance of empathy and efficiency, often involving handling stressful situations and emergencies with calm and care. Experience with the Cornerstone practice management software is important, as the Care Coordinator manages data entry, billing, and accounts to support accurate financial transactions. The position offers the opportunity to contribute directly to the positive experience that pets and their families have at the clinic, making it an ideal job for motivated individuals passionate about animal care and customer service.

The Animal Clinic of Benicia encourages career development and offers a friendly, collaborative atmosphere backed by the resources and stability of a national organization. The employment type is highlighted as having potential part-time opportunities, with a pay range of $18.34 to $22.40 USD per hour. The clinic is committed to a Culture of Care that supports both pets and the dedicated team members who serve them, ensuring a rewarding and meaningful work experience. Benefits provided include medical, dental, and vision insurance; paid parental leave; 401(k) plans; pet discounts; emotional wellbeing support; continuing education stipends; and more.