Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
life insurance (basic and voluntary)
short term disability
Educational assistance for AVMA-CVTEA accredited veterinary technician programs
24/7 Teladoc doctor access
discounted Veterinary Care
Employee assistance program
Job Description
West Ashley Veterinary Clinic, located in Charleston, SC, has been proudly serving its community since 1987. This well-established veterinary hospital combines cutting-edge medical care with a heartfelt commitment to comfort and compassion for pets and their owners. As a Fear Free Certified Practice, the clinic has designed every element of its facility to reduce stress for animals, including separate entrances and hospitalization areas for dogs and cats, gentle handling techniques, and a calm, welcoming environment that prioritizes the well-being of its patients. The modern facility includes seven exam rooms, two surgical suites, an ICU, and advanced imaging capabilities such as... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or veterinary reception preferred
- Knowledge of veterinary medical terminology and procedures
- Ability to use standard office and business equipment
- Flexible schedule including some weekends and holidays
- Strong communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Empathy and compassion towards pets and clients
- Experience with veterinary software preferred
Job Qualifications
- High school diploma or equivalent
- Experience with veterinary software preferred
- Knowledge of veterinary medical terminology and procedures
- Strong verbal and written communication skills
- Ability to work independently and accept direction
- Organizational skills
- Critical thinking skills to identify solutions and approaches to problems
- Ability to manage stressful situations with good judgment
Job Duties
- Receive and place calls to clients for scheduling
- Prioritize multiple tasks in a calm and organized manner
- Maintain proper documentation through client and pet records including referral and medical history
- Assist clients with instructions, information, invoices, prescription dispensing, and appointment scheduling
- Utilize hospital computer systems to document medical records and communicate
- Manage hospital financial needs including client transactions and cash/credit handling procedures
- Provide excellent customer service and professional communication
- Advocate for pets via client education on preventative care and treatment
- Maintain a positive attitude and demonstrate empathy toward clients and pets
Job Location
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