Job Overview

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Compensation

Hourly
Range $15.00 - $18.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
liability insurance
401k plan
401K matching program
Life insurance
Supplemental Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee assistance program
Paid vacation
Paid sick time
paid bereavement leave
Paid parental leave
competitive compensation
Continuing education allowance
Tuition Reimbursement Program
Career development opportunities
Referral Bonus Program
Personal pet discounts
Holiday pay
Uniform allowance
Bonuses

Job Description

Rocky Point Animal Hospital is a trusted veterinary care provider dedicated to treating pets as cherished members of the family. Located in Rocky Point, this animal hospital emphasizes delivering compassionate, high-quality medical care tailored to the unique needs of each pet. The hospital is equipped with full in-house diagnostic capabilities, allowing the veterinary team to manage pet health through all stages of life efficiently and effectively. Whether pets require routine wellness exams, dental cleanings, surgical interventions, or urgent medical care, Rocky Point Animal Hospital aims to support pet owners by offering attentive, personalized treatment throughout every visit.

This establishment operates primarily during standard business hours from Monday, Tuesday, Thursday, and Friday between 8 AM to 6 PM, with extended hours on Wednesday from 8 AM to 8 PM, ensuring accessibility for pets and their owners during most weekdays. The hospital is closed on weekends, which helps ensure the veterinarians and staff have dedicated rest time to maintain optimal care quality.

The Veterinary Receptionist role at Rocky Point Animal Hospital is essential for maintaining the hospital's welcoming atmosphere and smooth daily operations. This position requires individuals who are compassionate and calm while managing a fast-paced environment where they serve as the primary point of contact for clients and their pets. Receptionists are responsible for greeting clients and patients with warmth, answering calls and emails promptly, scheduling appointments to optimize daily flow, managing patient check-ins and check-outs, and processing payments accurately. The receptionist's role also includes triaging client concerns effectively and directing inquiries or medical questions to the appropriate veterinary staff or personnel for timely resolution.

A key component of this role is offering emotional support to clients during challenging times by maintaining sensitivity and discretion. Candidates must be comfortable working around clinical conditions, including unpleasant odors, noises, and potential exposure to animal bites, scratches, or contagious diseases, which are common in veterinary settings.

Rocky Point Animal Hospital places a high value on professional development, offering a variety of virtual and hands-on interactive training programs and continuing education opportunities to help receptionists master their roles and prepare for future career advancements within the organization or broader veterinary field. The role pays between $15 and $18 per hour based on experience and qualifications.

Overall, this position provides an excellent opportunity for compassionate individuals with veterinary reception experience to join a dedicated team that prioritizes quality pet care and client satisfaction in a supportive work environment. The hospital’s comprehensive employee benefits and focus on career growth make this role well-suited for candidates seeking both stability and professional development within the veterinary industry.

Job Requirements

  • Minimum of one year veterinary receptionist experience preferred
  • ability to handle unpleasant odors and noises
  • comfort with potential exposure to bites, scratches, animal waste, and contagious diseases
  • strong customer service skills
  • proficiency in scheduling and payment processing
  • excellent communication skills
  • ability to work collaboratively in a team environment

Job Qualifications

  • Experienced receptionist with a minimum of 1-year veterinary experience preferred
  • compassionate
  • calm
  • team player
  • multi-tasker
  • strong communicator
  • highly organized
  • possess computer skills
  • self-starter with the desire to continue to advance knowledge and skillset

Job Duties

  • Maintain the visual appeal of the hospital reception area
  • greet and welcome clients and patients
  • answer questions and triage client concerns
  • answer calls or emails and direct to the appropriate party for resolution
  • schedule appointments to maximize efficiency and daily flow
  • check in and check out clients and process payments
  • offer friendly emotional support to clients in a compassionate and discreet manner during times of need

Job Criteria

Experience

No experience required


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