Veterinary Receptionist

Forest Valley Veterinary Clinic, located in Cottage Grove, Oregon, is a well-established and trusted veterinary practice dedicated to providing compassionate, personalized care to pets since 1982. The clinic serves a broad range of animals including dogs, cats, pocket pets, and exotic species. Their team of experienced veterinarians and caring staff focus on delivering comprehensive veterinary services ranging from preventive care and wellness exams to advanced diagnostic procedures and complex surgical interventions. Forest Valley Veterinary Clinic prides itself on fostering a warm, welcoming environment where pet owners and their animals feel valued and supported throughout their health care journey. This commitment to excellence and client trust places the clinic as a cornerstone of the community’s pet health care.

The role of Veterinary Receptionist at Forest Valley Veterinary Clinic is pivotal in maintaining the clinic's high standard of client service and operational efficiency. This full-time position offers a competitive wage of $18 to $20 per hour based on experience and qualifications, along with a substantial benefits package. Working primarily Monday to Friday, with occasional Saturday coverage, the Veterinary Receptionist acts as the first point of contact for clients, managing appointment scheduling, greeting clients warmly, and handling multi-line phone systems efficiently. The successful candidate will navigate a dynamic, fast-paced environment, ensuring clients receive clear, compassionate information and support, fostering a positive client experience and encouraging long-term relationships.

Veterinary Receptionists at Forest Valley Veterinary Clinic are expected to be outgoing, detail-oriented, and highly organized individuals who excel in a team-centered atmosphere. The role requires proficiency in managing multiple communication channels, performing accurate financial transactions, and supporting smooth patient flow throughout the clinic’s day. Candidates will bring 1+ years of client-facing experience, preferably in veterinary or healthcare settings, possess strong communication skills, and demonstrate a calm, professional approach even during busy periods. This position offers an opportunity to contribute meaningfully to the wellbeing of animals and the satisfaction of their owners, while working in a supportive, respectful environment which values collaboration and professionalism. The clinic encourages growth and development and provides resources such as uniform allowance, personal pet discounts, and a comprehensive health benefits package that includes medical, dental, vision, life insurance, disability coverage, an employee assistance program, and a 401k plan starting in 2027. Paid time off is provided according to policy and law, ensuring a healthy work-life balance for their employees.