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Veterinary Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

competitive base pay
Revenue share bonus program
Medical insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Life insurance
401k with match
Paid Time Off
Free continuing education
mental health support

Job Description

Mulnix Animal Clinic, located in Fort Collins, CO, is a well-regarded veterinary practice dedicated to offering compassionate and comprehensive care to pets in the community. The clinic emphasizes a Whole Person Approach for its veterinary teams, meaning that it not only focuses on delivering exceptional animal healthcare but also prioritizes the well-being and professional growth of its staff. This approach includes providing a living wage, best-in-class benefits, mental health support, and opportunities for continuous education to all hospital team members. Mulnix Animal Clinic fosters an inclusive and supportive work environment where team members are encouraged to develop their skills and advance in their careers, ensuring long-term job satisfaction and community impact.

The Veterinary Receptionist role at Mulnix Animal Clinic is a vital position that acts as the first point of contact between clients and the clinic. This full-time position offers competitive base pay with additional benefits, including a revenue share bonus program. The receptionist will play a key role in managing patient flow, client communications, and front desk operations to ensure a smooth and welcoming experience for all clients and their pets. Responsibilities range from checking in and discharging patients, handling invoicing and payments, answering phones, scheduling appointments, managing mail and email, updating patient charts, to retail sales and assisting clients with purchasing pet supplies. The role demands excellent organizational, communication, and customer service skills, along with the ability to work effectively as part of a team. The job also requires physical capability to lift items up to 50 pounds and to remain standing for extended periods. Working at Mulnix Animal Clinic means becoming part of a team that truly values its members by offering growth opportunities tailored to individual career goals and investing in their continued success and well-being.

Job Requirements

  • High school diploma or equivalent
  • experience in customer service or related field preferred
  • ability to lift 50 pounds
  • ability to stand for long periods
  • excellent communication skills
  • tech proficiency
  • team collaboration skills

Job Qualifications

  • High school diploma or relevant education and work experience
  • customer service
  • organizational skills
  • tech savvy
  • team oriented
  • communication skills

Job Duties

  • Checking patients in, discharging patients, invoicing
  • provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
  • answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
  • handle incoming and outgoing mail and email
  • update and file patient charts
  • enter data into computerized billing program
  • retrieve prescriptions
  • assist with pet supply purchases such as food, supplements, and grooming items
  • maintain the cleanliness of waiting room
  • must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
  • retail sales

Job Criteria

Experience

Entry Level (1-2 years)


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