Veterinary Receptionist

PEAK Veterinary Referral Center is a premier specialty and emergency veterinary hospital located in Williston, Vermont. Dedicated to serving pets, families, and referring veterinarians throughout Vermont and the surrounding region, PEAK Veterinary Referral Center is known for its commitment to advanced veterinary medicine and exceptional client service. The hospital boasts a team of specialized veterinarians and support staff who collaborate closely to ensure the highest standards of care for patients. PEAK focuses on both specialty and urgent care veterinary services, making it a vital resource for complex and emergency pet health needs. Their culture values professionalism, compassion, and a client-focused approach, which makes it a rewarding environment for veterinary professionals who are passionate about animals and client care.\n\nAs a Veterinary Receptionist (Client Care Specialist) at PEAK Veterinary Referral Center, you are the crucial first point of contact for all clients, patients, and referring veterinarians. This full-time position offers competitive pay, ranging from $20 to $22 per hour, commensurate with experience, skills, and knowledge. Your responsibilities will focus on delivering an outstanding client experience, supporting specialty and urgent veterinary teams, and facilitating smooth communication between clients and hospital staff. You will work five 8-hour shifts or four 10-hour shifts on a rotating weekend schedule, with hours scheduled between 7:30 AM and 7:00 PM.\n\nThis role is ideal for a dynamic individual who thrives in a fast-paced, high-volume veterinary environment and enjoys multitasking while maintaining professionalism and empathy. As a Veterinary Receptionist, you will be tasked with welcoming and educating clients, scheduling appointments across various specialty departments, and managing communications via phone and email. You will play an integral part in maintaining accurate patient records and coordinating follow-ups to ensure clients receive timely and compassionate support. Your collaboration with veterinarians, technicians, and administrative staff will ensure clients have a seamless and supportive experience during their pets' critical medical moments.\n\nIn addition to an engaging work environment, PEAK offers an excellent benefits package including continued education allowances with access to RACE-approved courses, uniform allowances, paid time off with holiday pay at double time, comprehensive medical, dental, vision, disability, and life insurance options, plus HSA/FSA, a 401(k) with employer match, employee pet discounts, license and VTNE reimbursements, veterinary technician specialist support and mentorship, and available veterinary education scholarships. This comprehensive support promotes professional growth and work-life balance in a role dedicated to caring for pets and their families. PEAK is a part of Ethos Veterinary Health, a leading network of over 140 specialty and emergency hospitals across North America, known for innovation, world-class medicine, and a collaborative professional environment committed to the highest veterinary care standards.