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Veterinary Receptionist

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
liability insurance
401k
401K matching program
Life insurance
Supplemental Insurance
Health savings account
Flexible spending account
Employee assistance program
Paid vacation
Paid sick time
paid bereavement
Paid parental leave
competitive compensation
Continuing education allowance
Tuition Reimbursement Program
Career development opportunities
Referral Bonus Program
Personal pet discounts
Holiday pay
Uniform allowance
Bonuses

Job Description

Winder Animal Hospital, established in 1956, has become a trusted provider of veterinary care for pets within the community of Winder, Georgia. Renowned for its loyal clientele and a dedicated team of outgoing, trained, and efficient professionals, the hospital has formed lasting relationships based on personal attention and trustworthy services. Winder Animal Hospital operates as a multi-doctor companion animal care facility and holds accreditation from the American Animal Hospital Association (AAHA), reflecting its commitment to high standards of veterinary medicine. Nestled in the scenic town of Winder, this hospital offers a comprehensive range of veterinary services including wellness care, urgent care, general and orthopedic surgery, high-speed dentistry, digital and dental x-rays, ultrasound, and an in-house laboratory for prompt diagnostic services. These diverse services underscore the hospital’s mission to provide quality care across a wide spectrum of companion animal health needs.

The role available at Winder Animal Hospital is for a Receptionist position that involves maintaining the visual appeal of the hospital’s reception area while providing warm, professional, and compassionate support to clients and their pets. The receptionist's responsibilities are critical since they serve as the first point of contact for clients and visitors. This full-time position offers a starting pay of $16 per hour, with potential increases based on experience. The receptionist will greet and welcome clients and patients with a friendly demeanor, answer client inquiries, and triage concerns to ensure prompt resolution. Efficient scheduling of appointments is essential to maximize daily flow and operational efficiency. The receptionist also manages client check-ins and check-outs, including processing payments. Providing emotional support to clients during sensitive or challenging medical situations is a vital part of the role, requiring compassion and discretion. Candidates must be comfortable in an environment that may involve exposure to unpleasant odors, noises, animal bites, scratches, waste, and possible communicable diseases. The hospital encourages professional growth through a variety of virtual and hands-on interactive training opportunities designed for skill advancement and career development. This role is ideal for individuals who excel in a team environment, possess strong organizational and communication skills, and have an interest in animal healthcare administration. Winder Animal Hospital’s comprehensive benefits package enhances the overall employment experience, ensuring a supportive and rewarding workplace for its staff members.

Job Requirements

  • Minimum of 1-year veterinary receptionist experience preferred
  • ability to withstand unpleasant odors and noises
  • comfortable handling animal bites, scratches, and waste
  • familiarity with medical environments and potential contagious diseases
  • strong interpersonal and communication skills
  • proficiency with computer systems and scheduling software

Job Qualifications

  • Experienced receptionist with a minimum of 1-year veterinary experience preferred
  • compassionate
  • calm
  • team player
  • multi-tasker
  • strong communicator
  • highly organized
  • possess computer skills
  • self-starter with the desire to continue to advance knowledge and skillset

Job Duties

  • Maintain the visual appeal of the hospital reception area
  • greet and welcome clients and patients
  • answer questions and triage client concerns
  • answer calls or emails and direct to the appropriate party for resolution
  • schedule appointments to maximize efficiency and daily flow
  • check in and check out clients and process payments
  • offer friendly emotional support in a compassionate and discreet manner during times of need

Job Criteria

Experience

Mid Level (3-7 years)


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