Veterinary Receptionist

Value Vet in Urbandale, IA is a well-established veterinary hospital committed to delivering comprehensive and progressive medical care to pets in the community. With a team of eight experienced doctors working in a beautiful, modern facility, the hospital combines the expertise of full-service veterinary care with the convenience of a walk-in clinic. This allows pet owners to receive high-quality, accessible treatment plans for their furry friends without the need for extensive scheduling. Value Vet is dedicated to maintaining fair prices while providing excellent service to all clients, reinforcing its mission to make superior veterinary care attainable for everyone in the area.

The hospital is currently seeking a skilled and dependable Pet Care Coordinator to join their dedicated team. This role is pivotal in maintaining client-patient relationships and ensuring smooth office operations. The ideal candidate will have at least one year of medical or veterinary experience and possess the ability to handle various support tasks efficiently under pressure. Responsibilities include warmly greeting clients, managing phone inquiries, processing patient admissions and payments, scheduling appointments, and maintaining accurate client records within the practice management software. Attention to detail, discretion, and a willingness to adopt new methods for enhanced service delivery are essential qualities for success in this position.

This opportunity at Value Vet offers a supportive and growth-minded environment, prioritizing employee development through regular feedback and open communication. The hospital fosters a friendly workplace with low turnover and a committed medical team focused on exceptional standards of veterinary medicine. Employees benefit from working with walk-in patients only, ensuring a dynamic and varied daily workload without monotony. The salary offered ranges from $16.00 to $21.00 per hour, commensurate with experience, reflecting the value the hospital places on skilled professionals.

Additionally, Value Vet provides robust benefits, including medical, dental, and vision insurance, paid holidays and time off, a 401k retirement plan, life insurance, and short-term and long-term disability coverage. Employees also enjoy the advantage of pet discounts and the valuable perk of having weekends off, as the hospital is closed every Saturday and Sunday. For more details about the hospital and its services, prospective candidates are encouraged to visit the official website at www.valueveturbandale.com.