Veterinary Receptionist

Westminster, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $26.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Flexible work schedules

Paid Time Off

Continuing education allowance

Job Description

BluePearl Pet Hospital is a leading provider in emergency and specialty veterinary care, part of the Mars Veterinary Health family. Renowned for its commitment to exceptional care, BluePearl serves pets and their owners with compassion, professionalism, and expertise. With a focus on innovative and high-quality medicine, the hospital supports a collaborative and growth-oriented environment for its associates. BluePearl is dedicated to developing leaders in veterinary medicine through continuous education, talent development programs, and leadership workshops, offering a dynamic career path for veterinary professionals at all levels.

BluePearl Pet Hospital is hiring an extraordinary Veterinary Receptionist, known within the orga... Show More

Job Requirements

High school diploma or equivalent
Prior experience in customer service or veterinary reception preferred
Ability to remain calm under pressure
Exceptional interpersonal skills
Availability to work flexible hours including nights and weekends
Compassionate and empathetic nature
Ability to follow protocols and procedures accurately

Job Qualifications

Excellent customer service skills
Strong communication skills both verbal and written
Ability to work compassionately with clients in emotional situations
Attention to detail in appointment scheduling and client interaction
Ability to work collaboratively in a team environment
Experience in a customer-facing role preferred
Basic computer proficiency

Job Duties

Greet and make friendly eye contact every time a client enters the hospital
Offer a friendly smile, strong eye contact, and an approachable demeanor
Listen compassionately to clients
Speak clearly, slowly, and calmly in person and on the telephone
Assess each client and pet immediately upon arrival
Determine the urgency of emergency arrivals
Respond to non-patient calls or visitors and direct them appropriately
Confirm all appointments in advance and provide clients with accurate preparation information
Offer emotional support and resource materials to grieving clients discreetly
Serve as a liaison during handling of pet remains ensuring accurate and compassionate communication

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: