Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
employee pet discount
Employee Referral Bonus
Job Description
5280 Veterinary Care is a prominent veterinary hospital located in the fast-growing and vibrant urban area of Denver. The hospital is committed to delivering exceptional veterinary services to the local community with a focus on maintaining gold standard care for all pets and their owners. Known for fostering a culture of clear and healthy communication, 5280 Veterinary Care emphasizes a supportive and positive environment not only for its clients but also for its dedicated staff. The hospital ensures that its team is equipped with the best tools and resources to provide exceptional service, outstanding patient care, and compassionate support. This... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a veterinary or medical front desk or receptionist role
- Basic knowledge of veterinary terminology
- Strong communication and customer service skills
- Ability to manage multiple tasks in a fast-paced environment
- Empathy and professionalism when discussing sensitive topics
- Ability to work rotating shifts including Saturdays
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact: greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
- Support clinical flow: escort clients to exam rooms, assist in relaying key information between clients and clinical staff
- Manage client communications: handle incoming calls for appointments, care questions, prescription refills, and more, make outbound calls for appointment reminders and follow-up care
- Operate with accuracy: process payments, manage invoicing, and schedule future appointments with attention to detail
- Speak the language: understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- Create a welcoming space: help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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