Veterinary Receptionist

Lawndale, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $23.00

Job Description

Animal Hospital of South Bay Lawndale is a reputable veterinary clinic dedicated to providing high-quality medical care and compassionate services for pets and their owners in the community. Known for its client-centered approach, the hospital emphasizes a supportive and collaborative environment that values teamwork and continuous professional growth. With a focus on exceptional veterinary care, the hospital uses advanced tools and practices to ensure the well-being and health of every animal they treat. The team at Animal Hospital of South Bay Lawndale includes veterinarians, veterinary technicians, assistants, groomers, and kennel staff all working in unison to deliver outstanding service to... Show More

Job Requirements

High school diploma or equivalent
previous experience using practice information management software such as PIMS and Avimark preferred
excellent client service and communication skills
ability to multi-task effectively
proficiency with computers and multi-line phone systems
ability to handle payment and financial transactions accurately
availability to work full-time with weekend shifts
ability to maintain accurate records and documentation
flexibility to work in a fast-paced, team-oriented environment

Job Qualifications

Demonstrated commitment to MVP core values
computer knowledge including keyboarding and use of communication tools such as email and internet
working knowledge of veterinary terminology including pronunciation, spelling, and meaning
excellent spelling and grammar
ability to handle varied and sometimes difficult conditions including emotional situations
ability to display tact and respect with clients and team members even in busy or hectic times
ability to conduct oneself in a confident, calm, and professional manner in stressful situations or when focused on tasks
genuine liking for animals, their owners, and working in an animal care field

Job Duties

Maintain and uphold the core values and mission statement of MVP
greet clients and pets by name with a smile and positive, solution-oriented attitude
answer phones promptly and professionally using a multi-line phone system
provide knowledgeable advice about wellness, prevention, and diseases
screen and route calls to appropriate staff and take and deliver messages promptly
schedule appointments and surgeries according to hospital guidelines and make confirmation calls
enter accurate charges and explain invoices showing value for care provided
collect payment when services are rendered including cash, credit cards, and checks
verify eligibility of clients with charge accounts
update medical and computer records with accurate client information
fill prescription refill forms and provide routine administration instructions to clients
advise clients on flea/tick preventatives, heartworm preventatives, and other retail items

Job Location

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