Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
leadership opportunities
Career development programs
opportunities to give back through strong shelter partnerships and VCA Charities
tuition support and sponsorships
vet tech license reimbursement
Free mental wellness subscriptions
Referral bonuses
competitive wage
Medical, Dental & Vision Insurance
Life, long and short term disability insurance included
Paid parental leave
Paid vacation and sick time
401(k) with corporate match
access to the people and financial resources of a large veterinary community
Job Description
Northwest Veterinary Emergency and Specialists (NWVS) is a renowned 24-hour animal hospital located in Clackamas, Oregon. This establishment has built a strong reputation for providing exceptional emergency and specialty veterinary care around the clock. As part of the VCA family, NWVS benefits from the collective expertise, resources, and community impact that comes with being associated with one of the largest veterinary networks. The hospital is dedicated to delivering the highest quality care for pets and ensuring a compassionate, professional environment for both clients and staff. With a mission statement emphasizing that "your pet's health is our top priority and excellent... Show More
Job Requirements
- Excellent oral and written communication skills
- Must be able to lift up to 40 lbs and be exposed to hazards such as allergies, contagious diseases, noises, odors, bites, scratches and animal waste
- Ability to sit at a work station for long periods of time
Job Qualifications
- Previous experience in a customer service or veterinary setting preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with computer systems and scheduling software
- Passion for animals and a commitment to client education
Job Duties
- Provide exceptional customer service in person, over the phone, and via email
- Schedule appointments, manage patient check-ins/check-outs, and process payments
- Educate clients on hospital services, wellness plans, and pet care
- Maintain accurate patient records and handle administrative tasks efficiently
- Assist in handling client concerns with professionalism and empathy
- Work collaboratively with veterinary teams to ensure smooth hospital operations
Job Location
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