Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Benefits
competitive pay
Opportunities for advancement
flexible scheduling
Generous Paid Time Off
Company-paid holiday schedule
Team Pet Care Discounts
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Savings
Job Description
Heart + Paw is a pioneering full-service veterinary company dedicated to reimagining the pet care experience. Established on the principle that veterinary professionals deserve a work environment that promotes happiness, health, and success, Heart + Paw operates state-of-the-art veterinary centers that deliver comprehensive care, including wellness exams, dental care, radiology, surgeries, grooming, daycare, and boarding services. Their innovative approach emphasizes low stress handling and compassionate treatment for all pets, integrating advanced technology, carefully selected equipment, and a modern facility layout designed to maximize comfort for pets, their owners, and the staff. The organization fosters a collaborative workplace culture where every... Show More
Job Requirements
- A warm and friendly demeanor with a client-centric mindset
- Previous customer service experience and strong interpersonal skills
- Knowledge of basic animal behavior and a passion for pets
- Exceptional verbal and written communication skills
- The ability to multitask and remain calm under pressure
- Proficiency in technology including phones, computers, and mobile devices
- Strength and stamina to interact with active pets of all sizes
- A commitment to cleanliness, collaboration, and adaptability
- Fear Free and HABRI certification or desire to become certified
Job Qualifications
- Previous customer service experience
- Strong interpersonal skills
- Knowledge of basic animal behavior
- Passion for pets
- Exceptional verbal and written communication skills
- Ability to multitask and remain calm under pressure
- Proficiency in technology including phones, computers, and mobile devices
- Fear Free and HABRI certification or desire to become certified
Job Duties
- Manage client schedules and document pet interactions
- Provide detailed information about veterinary services, grooming, daycare, boarding, and retail offerings
- Welcome pets and their parents, ensuring a smooth check-in process
- Handle calls, answer client inquiries, and resolve concerns professionally
- Process financial transactions accurately
- Maintain cleanliness standards and contribute to the upkeep of our welcoming environment
- Assist in ensuring animals receive proper care, including food, water, and enrichment activities
Job Location
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