Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
dynamic and supportive team environment
Opportunities for growth and advancement
Work-life balance with a great schedule
Competitive compensation package
Medical insurance
Dental Insurance
vision coverage
401k plan with company match
Job Description
St. Francis Animal Hospital, located at 3860 S. Howell in Milwaukee, WI, is a dedicated veterinary clinic committed to delivering compassionate care to pets and exceptional service to their owners. Renowned for its warm and welcoming environment, St. Francis Animal Hospital is part of Mission Veterinary Partners (MVP), an organization that values people first and upholds a strong set of core values to ensure high standards of care and service. The hospital operates full-time, offering a dynamic, supportive workplace where both staff and clients feel valued and respected. St. Francis Animal Hospital boasts a modern facility equipped with state-of-the-art technology... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or related field preferred
- excellent communication and multitasking skills
- ability to work in a fast-paced environment
- proficiency with multi-line phone systems
- ability to handle payment and financial transactions
- computer literacy
- willingness to be on camera during interviews and assessments
Job Qualifications
- Demonstrated commitment to MVP core values
- computer knowledge including keyboarding and use of communication tools such as e-mail and internet
- working knowledge of veterinary terminology and ability to pronounce, spell, and understand them
- excellent spelling and grammar skills
- ability to handle varied and sometimes difficult conditions including highly emotional situations
- ability to display tact and respect with clients and team members
- ability to conduct oneself confidently, calmly, and professionally in stressful situations
- genuine liking for animals and their owners and passion for working in animal care
Job Duties
- Greet clients and their pets with a smile
- schedule appointments and manage patient records
- answer phones and assist with client questions
- process payments and invoices
- support a positive, professional front desk experience
- maintain and uphold the core values and mission statement of MVP
- advise clients on preventative care and retail products
Job Location
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