Veterinary Receptionist

Langhorne, PA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

life insurance options

Flexible work schedules

401k and retirement planning

Parental leave benefits

Paid time off and floating holidays

Access to a regional licensed social worker

Continuing education allowance and training at BluePearl University

Job Description

BluePearl Pet Hospital in Langhorne, PA is a renowned veterinary practice dedicated to providing exceptional medical care and compassionate support for pets and their owners. As part of Mars Veterinary Health, BluePearl is proud to offer advanced specialty and emergency veterinary services across the region. The hospital emphasizes a culture of continuous learning, professional growth, and a family-like workplace environment where every team member's contribution is valued. BluePearl's commitment to outstanding veterinary medicine is matched by its dedication to customer service, ensuring that each client and pet receives personalized, empathetic attention during their visit.

The role of Veterinary Receptionist... Show More

Job Requirements

Must have a high school diploma or equivalent
Prior experience in veterinary reception or customer service is preferred
Excellent verbal and written communication skills
Ability to provide compassionate support and maintain professionalism
Strong organizational and multitasking abilities
Capacity to work part-time hours, up to 20 hours weekly
Availability to work shifts including nights and weekends for shift differentials

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or veterinary support preferred
Excellent communication and interpersonal skills
Ability to remain calm and compassionate in emotionally challenging situations
Attention to detail and organizational skills
Capable of managing multiple tasks in a fast-paced environment
Basic computer proficiency for scheduling and client data management

Job Duties

Greet and acknowledge every client with friendly eye contact and warm welcome
Offer a friendly smile, maintain strong eye contact and approachable demeanor
Act as a compassionate listener for clients
Speak clearly, slowly, and calmly in person and on the telephone
Assess each client's needs and the pet's condition immediately upon arrival
Determine whether emergency situations are 'stat' or standard emergencies
Respond to non-patient calls or visitors and direct them to appropriate team members
Confirm all appointments in advance and provide preparation information to clients
Offer emotional support and resource materials to grieving clients compassionately
Serve as liaison between clients and service agencies during handling of pet remains
Ensure a complete, accurate, and compassionate process in sensitive situations

Job Location

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