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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
wellness programs
Job Description
Petco Animal Supplies, Inc. is a leading retail company specializing in pet products, services, and solutions, dedicated to helping pets and their owners live their best lives. With over 60 years of experience, Petco has established itself as a trusted name in the pet care industry, boasting a network of more than 1,500 stores across the United States, Mexico, and Puerto Rico, along with over 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Petco's mission is deeply rooted in the passion for pets and a commitment to enriching the lives of animals and the... Show More
Job Requirements
- High school diploma
- At least 1 year previous experience working in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and sympathetic demeanor during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and treatments
- Flexible and adaptable
Job Qualifications
- High school diploma
- At least 1 year of experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional attitude during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn and adapt
- Preferred experience with Practice Management System
Job Duties
- Answer the practice phone and route calls appropriately
- Maintain the hospital appointment calendar including scheduling appointments and reviewing online bookings
- Greet all visitors to the practice and notify technical staff of arrivals
- Monitor wait times and make accommodations during busy or emergency situations
- Participate in training new staff members and sharing knowledge
- Ensure the waiting area is clean and well-stocked with appropriate materials
- Confirm all appointments by clients' preferred communication method prior to scheduled time
- Provide backup support to technical staff when needed
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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