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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.50 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Incentives
employee discount
Career Development
Job Description
Petco Animal Supplies, Inc. is a leading pet specialty retailer dedicated to improving the lives of pets and pet parents across the United States, Mexico, and Puerto Rico. With a proud history spanning over 60 years, Petco has established itself as a trusted source where pets go to find everything they need to live their best lives—from nutritious food and engaging toys to trusted supplies and expert care from passionate professionals who truly understand the needs of pets and their owners. Petco’s expansive network includes more than 1,500 stores, over 250 Vetco Total Care full-service veterinary hospitals, numerous preventive care... Show More
Job Requirements
- High school diploma
- At least 1 year experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and able to maintain professionalism in emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and treatments and accept change
- Preferred previous experience using Practice Management System
Job Qualifications
- High school diploma
- At least 1 year of experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and able to maintain professionalism during stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn and adapt
- Preferred experience with Practice Management System
Job Duties
- Answer practice phone and route calls appropriately
- Maintain hospital appointment calendar including scheduling and reviewing bookings
- Greet clients and patients by name and notify technical staff upon arrival
- Monitor wait times and accommodate as needed
- Participate in training new staff and knowledge sharing
- Ensure waiting area cleanliness and supply stocking
- Confirm appointments by client preference and adjust as necessary
- Provide backup support to technical staff with patient flow and discharges
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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