Vertical Account Manager, Hospitality, Spectrum Business

Charter Communications is a leading telecommunications and media company that provides top-tier communication and entertainment products to residential and business customers across the United States. Operating under the Spectrum brand, Charter Communications offers a wide range of services that include high-speed internet, television, mobile, and voice solutions. With a presence in 41 states, Charter has established itself as a reliable provider of advanced connectivity services, ensuring that millions of customers stay connected with what matters most to them. Beyond its connectivity solutions, Charter Communications also delivers local news, entertainment programming, and regional sports through Spectrum Networks. Additionally, the company offers comprehensive advertising solutions via Spectrum Reach, enabling businesses to reach their audiences effectively across multiple platforms. Known for fostering a diverse and inclusive workforce, Charter Communications places great emphasis on creating career growth opportunities, supporting employee wellness, and rewarding contributions with competitive compensation and benefits packages. As an Equal Opportunity Employer, Charter supports hiring veterans, individuals with disabilities, and prioritizes workforce diversity that mirrors the communities it serves.

The Vertical Account Manager position at Spectrum Business, specializing in Hospitality, is a pivotal role responsible for managing and nurturing long-term partnerships with enterprise customers in the hospitality sector. This role centers on protecting and growing revenue streams by serving as a trusted advisor who guarantees customers receive the highest quality service and support. The Vertical Account Manager will work closely with internal teams to resolve issues quickly, manage contract compliance, and maintain up-to-date records of account activities. This position requires a proactive approach, with regular face-to-face meetings and account reviews aimed at exceeding sales quotas and ensuring client satisfaction. The role involves 30 percent travel, supporting a dynamic and engaging work environment. The compensation for this role typically ranges between $57,400 and $113,800 base pay, supplemented by commission opportunities starting at $72,000, reflecting the importance and impact of the position. Ideal candidates will bring a combination of strong relationship management skills, technical knowledge of voice and data networking, and proficiency in sales tools like Salesforce. Overall, this job offers a rewarding career path for individuals seeking to make a significant impact in the telecommunications industry while developing lasting connections within the hospitality market.