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Job Overview
Employment Type
Temporary
Work Schedule
Standard Hours
Benefits
Fixed term contract
Onsite location
Training
team environment
Equal opportunity employer
Career Development
diversity and inclusion
Job Description
FIFA26 is the organizing body behind the FIFA World Cup 26™, the world's most prestigious and widely celebrated international football tournament. This upcoming edition is particularly historic as it marks the first time the tournament will feature 48 national teams and be jointly hosted across three countries: Canada, Mexico, and the United States. With such a pioneering format, FIFA26 is dedicated to redefining excellence in sports event management, creating unique opportunities for participation and engagement from fans, players, and stakeholders across North America and around the globe. The organization is committed to delivering an unforgettable, world-class sporting experience that embodies... Show More
Job Requirements
- Bachelor’s degree in sports event management, business administration or equivalent
- minimum 3-5 years of experience in event management, preparation and planning, in a venue/stadium environment
- strong interpersonal skills to effectively liaise with diverse stakeholders
- strong project management and organizational skills with the ability to multitask and prioritize tasks effectively
- demonstrable ability to manage multiple projects concurrently and under pressure
- team player with a strong customer-service focus
- previous experience with radio communication including use of hand held radios in an event environment
- experience in planning of major sports events, FIFA World Cup or other FIFA events will be an asset
- fluent in English
- proficiency in Spanish and/or French is a plus
- proficient in MS Office including Excel, Word, PowerPoint, Visio and Project and planning software and online collaboration tools
Job Qualifications
- Bachelor’s degree in sports event management, business administration or equivalent
- minimum 3-5 years of experience in event management, preparation and planning, in a venue/stadium environment
- strong interpersonal skills to effectively liaise with diverse stakeholders
- strong project management and organizational skills with the ability to multitask and prioritize tasks effectively
- demonstrable ability to manage multiple projects concurrently and under pressure
- team player with a strong customer-service focus
- previous experience with radio communication including use of hand held radios in an event environment
- experience in planning of major sports events, FIFA World Cup or other FIFA events will be an asset
- fluent in English, Spanish and/or French proficiency is a plus
- proficient in MS Office including Excel, Word, PowerPoint, Visio and Project and planning software and online collaboration tools
Job Duties
- Assist the Venue Operations Director in the preparation and execution of venue operational plans
- act as the primary point of contact for immediate on-the-ground operational issues
- step up as Acting Venue Operations Director in the VOD’s absence, ensuring continuity of decision-making and leadership
- share responsibilities with the VOD by taking ownership of designated operational areas to balance workload and maximize efficiency
- oversee and coordinate stadium operations on match days, ensuring functional areas are aligned
- manage the Stadium Operations Center log on WeTrack, monitoring and recording incidents and operational updates in real time
- support pre-match readiness checks, stadium walk-throughs, and venue readiness reporting
- coordinate team arrivals, officials’ logistics, and V/VIP movements in compliance with competition requirements
- oversee spectator and client group flows from transport hubs and parking areas to seating, ensuring safe and efficient operations
- ensure readiness of the stadium areas such as dressing rooms, competition related BOH areas, offices, overlay commodities
- follow up with functional areas on outstanding operational points, ensuring timely resolution
- act as a liaison between functional leads, supporting communication and problem-solving
- monitor ground operations during events and proactively identify risks, providing immediate solutions
- organize and distribute daily run sheets, ensuring clear allocation of responsibilities and timelines
- supervise and support venue operations staff, volunteers, and contractors, ensuring accountability and effective performance
- deliver pre-event training, daily briefings, and debriefings for the venue operations team
- foster a collaborative and positive operational culture aligned with FIFA’s values and standards
- manage venue operations administrative tasks, ensuring all documentation is accurate and accessible
- prepare meeting agendas, take notes, track action items, and ensure follow-ups are completed
- maintain up-to-date venue contact lists
- oversee meeting room bookings and provide logistical support for venue meetings
- manage the MS Teams channel for venue operations, ensuring key documents and communications are uploaded and well organized
- support and participate in readiness exercises, simulations, and rehearsals
- compile and submit operational reports to the Venue Operations Director and Headquarters
- document lessons learned and ensure continuous improvement in operational processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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