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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Employee assistance program
Career growth opportunities
Job Description
BEST Crowd Management is a reputable company specializing in providing comprehensive event operations and security services tailored to large-scale venues and dynamic event environments. Based in Toledo, OH, BEST Crowd Management has established itself as a trusted leader in the hospitality and event security industry, emphasizing quality, safety, and customer satisfaction. The company is committed to excellence, offering robust staffing solutions and operational support that ensures each event they manage runs smoothly and efficiently. With a focus on team collaboration and client engagement, BEST Crowd Management supports a wide range of events including sports, concerts, entertainment, and corporate functions, fostering... Show More
Job Requirements
- Bachelor's degree or equivalent work experience
- 3+ years of experience in operations or event management
- Experience with recruiting and staff management
- Strong leadership and communication skills
- Ability to work evenings, weekends, and travel up to 25%
- Valid driver's license
- Ability to pass a background check
Job Qualifications
- 3+ years of experience in operations management, event management, hospitality, retail management, or service industry leadership
- Experience with staffing, scheduling, or workforce management
- Strong leadership, communication, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience in event staffing, venue operations, security operations, or guest services is a plus
- Bachelor's degree or equivalent work experience preferred
- Valid driver's license and ability to pass a background check
Job Duties
- Manage daily operations, event staffing, and workforce coordination
- Lead recruiting, hiring, onboarding, and training of event staff
- Create and manage employee schedules, staffing plans, and coverage
- Supervise and develop team members, providing coaching and performance management
- Maintain strong client relationships and ensure high-quality customer experience
- Oversee payroll, invoicing, and budget tracking
- Ensure compliance with company policies and operational standards
- Support event execution, including evenings, weekends, and some travel (up to 25%)
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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