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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Employee assistance program
career growth and advancement opportunities
Job Description
BEST Crowd Management is a leading crowd and event management company specializing in providing security, hospitality, and event staffing solutions across various venues and large-scale events. With a reputation for excellence and a commitment to safety, this organization operates within the vibrant city of Toledo, Ohio, delivering professional and reliable event services that ensure seamless and secure experiences for clients and guests alike. BEST Crowd Management is dedicated to fostering an inclusive and dynamic workplace that supports employee growth and development while maintaining high standards of operational excellence in the hospitality and event security sectors.
The Account Manager - Eve... Show More
The Account Manager - Eve... Show More
Job Requirements
- 2+ years of experience in operations management, event management, hospitality, retail management, or service industry leadership
- Experience with staffing, scheduling, or workforce management
- Strong leadership, communication, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor’s degree or equivalent work experience preferred
- Valid driver’s license and ability to pass a background check
- Comfortable working in indoor and outdoor environments
- Ability to stand and walk for extended periods
- Occasionally able to lift up to 25 lbs
Job Qualifications
- 2+ years of experience in operations management, event management, hospitality, retail management, or service industry leadership
- Experience with staffing, scheduling, or workforce management
- Strong leadership, communication, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience in event staffing, venue operations, security operations, or guest services is a plus
- Bachelor’s degree or equivalent work experience preferred
- Valid driver’s license and ability to pass a background check
Job Duties
- Manage daily operations, event staffing, and workforce coordination
- Lead recruiting, hiring, onboarding, and training of event staff
- Create and manage employee schedules, staffing plans, and coverage
- Supervise and develop team members, providing coaching and performance management
- Maintain strong client relationships and ensure high-quality customer experience
- Oversee payroll, invoicing, and budget tracking
- Ensure compliance with company policies and operational standards
- Support event execution, including evenings, weekends, and some travel (up to 25 percent)
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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