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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $26.00 - $28.39
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
basic life insurance
Disability insurance
Vacation Time
floating holidays
sick pay
Retirement Savings Plan (403b)
Commuter Benefits
Employee assistance program
Employee PacSci membership
Job Description
Pacific Science Center is a renowned institution dedicated to inspiring curiosity and fostering a passion for discovery, experimentation, and critical thinking among people of all ages, with a special emphasis on children. As a community-centered science museum and educational hub located in Seattle, Washington, Pacific Science Center offers interactive exhibits, live science demonstrations, educational programs, and engaging public events that connect people with the wonders of science and technology. Committed to an inclusive, diverse, equitable, and accessible environment, PacSci champions diverse backgrounds, identities, and experiences across its entire team. This dedication to IDEA principles ensures that every visitor and team... Show More
Job Requirements
- Experience in vendor management and event contracting including facility rentals and buyouts
- Knowledge of event planning and operational requirements
- Strong project management and organizational skills
- Ability to manage multiple events and priorities simultaneously
- Effective problem-solving skills and composure under pressure
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office and event management systems such as Tripleseat or similar
- Ability to collaborate across departments and with external partners
- Commitment to delivering high-quality guest experiences
Job Qualifications
- Knowledge of vendor management and event contracting including facility rentals and buyouts
- Strong understanding of event planning and operational requirements
- Effective project management and organizational skills
- Proven ability to manage multiple events and priorities simultaneously
- Strong problem-solving skills and ability to remain calm under pressure
- Excellent written and verbal communication skills across diverse audiences
- Experience using Microsoft Office and event management systems such as Tripleseat or similar
- Ability to work collaboratively across departments and with external partners
- Demonstrated ability to deliver high-quality outcomes and guest experiences
Job Duties
- Lead events from inquiry through execution including selling contracting planning and onsite coordination for both private rentals and public programs
- Oversee event setup execution and breakdown ensuring high-quality delivery and adherence to timelines
- Coordinate event logistics including floorplans vendor needs staffing and guest flow
- Evaluate event success through surveys observations and post-event reporting
- Provide a positive informed and engaging experience for all guests onsite
- Respond to inquiries via phone email and in person with accurate and timely information
- Confidently handle escalated guest concerns and resolve issues professionally
- Monitor guest flow entry points and event activity areas to ensure smooth operations
- Process transactions including cash handling as needed
- Step into operational roles as needed to support successful event execution
- Ensure staff follow policies and procedures including food service and alcohol protocols
- Collaborate cross-departmentally to maintain event readiness and safety
- Maintain inventory of event supplies and submit reorder requests as needed
- Manage and maintain all Venue Experiences calendars to ensure accuracy across teams
- Ensure the safety and security of staff guests and exhibits during events
- Enforce institutional policies and procedures including ID checks and facility use guidelines
- Perform opening and closing procedures to secure the building
- Research book and manage vendors for events with a focus on educational programming for 21 plus experiences and public programs
- Own vendor coordination from start to finish including outreach site visits logistics planning contracting and day-of communication
- Serve as the primary point of contact for vendors during events and ensure all needs are met
- Gather vendor information for marketing and ensure timely and accurate communication with internal teams
- Coordinate vendor payments post-event
- Identify and pursue new venue rental leads through online platforms community groups and in-person outreach
- Research and organize potential marketing channels
- Manage and maintain external venue listing platforms including updating profiles responding to leads and tracking inquiries
- Support targeted outreach efforts such as engaging with online communities to promote birthday parties and rentals
- Assist in creating and updating marketing materials
- Support marketing timelines by reviewing copy ensuring accuracy and coordinating signage and event information
- Assist the Venue Experiences Manager in developing and curating new event programming
- Support research outreach and coordination of partners and vendors for 21 plus events birthday programs and public offerings
- Contribute to the creation of innovative mission-aligned experiences that drive attendance and revenue
- Manage contracts using established systems and forms ensuring accuracy and timely completion
- Track event details communications and documentation across platforms
- Support event alerts and internal communications to ensure teams are informed and aligned
- Perform additional duties as assigned to support Venue Experiences operations and organizational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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