Venue Experiences Coordinator

Tacoma, WA, USA|

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $22.00 - $31.75

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee Discounts

Flexible work schedule

Job Description

Pacific Science Center is a renowned science museum and educational hub located in Seattle, Washington. Dedicated to inspiring lifelong learning and scientific curiosity, the center has been a community cornerstone for decades, offering engaging exhibits, innovative programs, and memorable events that bring science to life for visitors of all ages. As a non-profit organization, Pacific Science Center emphasizes public education and hands-on experiences that encourage discovery and exploration in the fields of science and technology. It is known for its dynamic and interactive approach to science education, serving thousands of guests each year through its wide array of exhibits, special events, and community programs.

The Venue Experiences Department at Pacific Science Center focuses on creating exceptional event experiences by leveraging the unique and inspiring spaces within the center. The Venue Experiences Coordinator plays a crucial role in the success of this mission by overseeing all facets of event sales, detailed planning, and flawless onsite execution. This full-time, hourly, non-exempt position reports directly to the Venue Experiences Manager and is vital in managing both private rental events and public programs. The salary is commensurate with experience and reflects the responsibility of delivering high-caliber experiences that support the institution's goals.

The Coordinator must possess strong organizational skills and attention to detail to juggle multiple projects simultaneously while maintaining clear and effective communication with clients, vendors, and internal teams. Responsibilities include managing the entire event lifecycle from inquiry to execution, crafting engaging and well-organized experiences that reflect the center’s mission. This role also supports revenue growth through proactive sales efforts, marketing support, and vendor program management, ensuring Pacific Science Center's venues are optimally utilized. By collaborating cross-departmentally with Guest Services, Facilities, Exhibits, Custodial, and others, the Coordinator ensures events run smoothly, safely, and memorably. This role demands problem-solving acumen, customer service expertise, and the ability to handle escalated concerns professionally, contributing to an overall positive guest experience.

Not only does this position require excellence in logistical management—including floorplans, staffing, vendor coordination, and inventory control—but it also demands a strong focus on safety and security protocols. The ideal candidate embraces innovation in program development, supports marketing initiatives, and maintains the rigorous administrative processes necessary for event contracting and communication. Through dedicated leadership, the Venue Experiences Coordinator helps bring to life mission-aligned programming that drives attendance, community engagement, and financial sustainability for Pacific Science Center’s offerings. This is an excellent opportunity for an event professional passionate about education, community engagement, and high-quality event production to thrive in a collaborative and mission-driven environment.

Job Requirements

Knowledge of vendor management and event contracting including facility rentals and buyouts
Strong understanding of event planning and operational requirements
Effective project management and organizational skills
Proven ability to manage multiple events and priorities simultaneously
Strong problem-solving skills and ability to remain calm under pressure
Excellent written and verbal communication skills across diverse audiences
Experience using Microsoft Office and event management systems such as Tripleseat
Ability to work collaboratively across departments and with external partners
Demonstrated ability to deliver high-quality outcomes and guest experiences

Job Qualifications

Bachelor’s degree preferred
Experience in event sales, planning, and coordination
Strong organizational and project management skills
Excellent written and verbal communication skills
Proficiency with Microsoft Office and event management software (e.g., Tripleseat)
Ability to multitask and manage priorities effectively
Experience collaborating across departments and with external partners
Customer service experience with the ability to resolve conflicts
Demonstrated capability to deliver high-quality event experiences

Job Duties

Lead event sales, contracting, planning, and onsite coordination for private rentals and public programs
Oversee event setup, execution, and breakdown ensuring timely and quality delivery
Coordinate event logistics including floorplans, vendor needs, staffing, and guest flow
Provide positive and engaging guest experiences while handling inquiries and resolving escalated concerns
Step into operational roles to support event success and enforce policies including food service and alcohol protocols
Manage vendor research, booking, coordination, and payments with a focus on educational programming
Support venue rental marketing efforts through lead generation, platform management, and outreach
Assist in programming development and partner coordination for 21+ events, birthday programs, and public offerings
Manage contracts, event details tracking, and internal communications to ensure team alignment
Perform additional duties to support departmental and organizational goals