
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $25.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible schedule
Employee Discounts
Job Description
Pioneers is a dynamic ministry organization dedicated to serving global missions and advancing its overall vision through a variety of impactful initiatives. The organization operates a state-of-the-art venue in Orlando, Florida, which plays a crucial role in hosting a broad spectrum of events including conferences, workshops, weddings, and ministry gatherings. As a venue primarily focused on hospitality and service, Pioneers emphasizes creating welcoming, organized, and memorable experiences for its guests, ensuring that each event supports the ministry's mission effectively. The organization maintains a strong commitment to its spiritual values and fosters an environment where team members can grow both professionally and personally in alignment with Christian principles.
The Venue Coordinator position at Pioneers is an essential role that combines event planning, logistical coordination, and hospitality management to guarantee successful execution of all hosted events. This role demands an individual who is passionate about event planning, possesses strong organizational and communication skills, and embraces a servant-leadership approach. The Venue Coordinator is responsible for managing various operational aspects such as venue upkeep, audiovisual and layout coordination, team member collaboration, and client engagement. Given the diverse nature of hosted events, the position also requires occasional availability on weekends to meet client and event needs.
In addition to logistical responsibilities, the Venue Coordinator spearheads external business recruitment efforts through networking and relationship building, actively promoting Pioneers as a preferred venue for group events. They conduct site visits with prospective clients, negotiate contracts, and maintain ongoing communication to ensure client satisfaction and repeat business. Throughout the event lifecycle, this role involves close collaboration with multiple internal departments including Culinary, Housekeeping, and Hospitality teams to ensure all event details are seamlessly executed. Furthermore, the Venue Coordinator is the primary on-site contact during events, tasked with creating a welcoming atmosphere and promptly addressing any issues that may arise.
Administrative duties form a significant part of this role, where the Venue Coordinator manages event billing, updates CRM systems, maintains detailed records, and utilizes hospitality software and reporting tools. Creativity is also encouraged through responsibilities involving the creation and updating of social media content, digital signage, and marketing analytics aimed at maximizing venue exposure and rental opportunities. The position requires a balance of professional maturity, spiritual alignment with Pioneers' mission, and a proactive mindset to innovate and enhance the venue's operational effectiveness.
Overall, this full-time role based in Orlando offers an exciting opportunity for individuals seeking to integrate their passion for event management with a mission-driven organization. Pioneers values team members who are mission-minded, organized, flexible, and eager to serve with joy and professionalism. If you thrive in dynamic, service-oriented environments and aspire to contribute to global missions through exceptional hospitality practices, the Venue Coordinator position at Pioneers is the ideal next step in your career.
The Venue Coordinator position at Pioneers is an essential role that combines event planning, logistical coordination, and hospitality management to guarantee successful execution of all hosted events. This role demands an individual who is passionate about event planning, possesses strong organizational and communication skills, and embraces a servant-leadership approach. The Venue Coordinator is responsible for managing various operational aspects such as venue upkeep, audiovisual and layout coordination, team member collaboration, and client engagement. Given the diverse nature of hosted events, the position also requires occasional availability on weekends to meet client and event needs.
In addition to logistical responsibilities, the Venue Coordinator spearheads external business recruitment efforts through networking and relationship building, actively promoting Pioneers as a preferred venue for group events. They conduct site visits with prospective clients, negotiate contracts, and maintain ongoing communication to ensure client satisfaction and repeat business. Throughout the event lifecycle, this role involves close collaboration with multiple internal departments including Culinary, Housekeeping, and Hospitality teams to ensure all event details are seamlessly executed. Furthermore, the Venue Coordinator is the primary on-site contact during events, tasked with creating a welcoming atmosphere and promptly addressing any issues that may arise.
Administrative duties form a significant part of this role, where the Venue Coordinator manages event billing, updates CRM systems, maintains detailed records, and utilizes hospitality software and reporting tools. Creativity is also encouraged through responsibilities involving the creation and updating of social media content, digital signage, and marketing analytics aimed at maximizing venue exposure and rental opportunities. The position requires a balance of professional maturity, spiritual alignment with Pioneers' mission, and a proactive mindset to innovate and enhance the venue's operational effectiveness.
Overall, this full-time role based in Orlando offers an exciting opportunity for individuals seeking to integrate their passion for event management with a mission-driven organization. Pioneers values team members who are mission-minded, organized, flexible, and eager to serve with joy and professionalism. If you thrive in dynamic, service-oriented environments and aspire to contribute to global missions through exceptional hospitality practices, the Venue Coordinator position at Pioneers is the ideal next step in your career.
Job Requirements
- Bachelor's degree preferred
- 2+ years of relevant event or venue operations experience required
- based in Orlando, FL
- ability to work occasional weekends and evenings
- strong organizational skills
- strong communication skills
- problem-solving skills
- familiarity with AV equipment and facility maintenance
- experience with social media and content creation tools like Canva
- spiritual maturity and alignment with the ministry's vision
- ability to handle confidential information
- proactive and able to work independently under deadlines
Job Qualifications
- Committed to global missions and overall vision of Pioneers
- must practice and support the relevant elements of the US Mobilization Base Manual
- alignment with the ministry's vision and ability to exhibit a spirit of hospitality
- 2+ years of relevant event or venue operations experience required
- Bachelor's degree preferred
- strong organization, communication, and problem-solving skills
- familiarity in AV setups and facility maintenance
- some relevant experience using social media
- experience with Canva or content creation
- based in Orlando, FL, with ability to work occasional weekends and evenings
- spiritual maturity and desire to deepen your relationship with God
- willing to reflect Pioneers' Statement of Faith and Core Values
- ability to see needs and anticipate needs of those we work with and serve
- ability to start projects, take charge, make decisions and work within deadlines
- teachable, wanting to grow professionally and personally and not afraid to ask questions
- strong administrative skills and handles confidential information well
- a humble heart to learn and relate to people in an ethnically diverse world
- a positive and fun team player
Job Duties
- Actively recruit group business through networking, outreach, and relationship building
- conduct Pioneers site visits with prospective clients
- develop and maintain strong client relationships to secure repeat business and referrals
- coordinate and execute Pioneers-wide events, workshops, and ministry initiatives including scheduling, room setups, catering, and technology needs
- work with clients to gather event requirements and ensure all details are clearly documented
- create and manage event contracts, timelines, and schedules
- serve as the primary point of contact for clients throughout the planning process
- partner with the Culinary team to design menus and coordinate event setups
- ensure all event details including food, beverage, and room arrangements are accurately communicated to all necessary Operations teams
- attend pre-event logistics meetings to ensure alignment with all departments
- serve as the on-site point of contact ensuring attendees feel welcomed and addressing needs promptly
- oversee the on-site execution of events to ensure everything runs smoothly
- troubleshoot any issues during the event and ensure client satisfaction
- lead post-event debriefs to identify opportunities for improvement
- provide guests and team members with professional, efficient, courteous, and genuine hospitality
- anticipate guest needs and offer services prior to the guest asking
- establish and maintain strong professional relationships with clients through effective and timely communication
- manage guest concerns appropriately and resolve issues to their satisfaction while keeping business objectives in mind
- prepare and review event billing to ensure accuracy
- communicate billing details to clients and address any inquiries
- ensure timely closure of all financial aspects related to events
- learn and utilize systems and reporting tools used by the Hospitality department
- manage the Hospitality master event calendar, update CRM systems, and liaise with Pioneers staff and external vendors
- maintain detailed records of all events including client communication and feedback
- stay updated on current trends for events and share insights with the Hospitality team to elevate client experiences
- create and modify content for digital signage
- create and update social media content
- create analytics on space utilization and evaluate social media outlets and marketing efforts to increase exposure of renting conference center spaces
- innovate and identify ROI scenarios for use and rental of LED Poster and digital signage options
- participate in bi-weekly Hospitality Team and one-on-one meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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