Vehicle Delivery Driver

Carvana is the fastest-growing used automotive retailer in U.S. history and ranks among the four fastest companies ever to make the Fortune 500. Established with the mission of transforming the traditional car buying experience, Carvana leverages advanced technology and innovative processes to deliver a seamless, customer-centric approach to purchasing vehicles. With a remarkable growth trajectory, Carvana has developed a respected and trusted brand in the automotive retail sector, known for its disruptive business model that combines digital convenience with exceptional customer service.

Carvana is committed to creating a workplace culture that values hard work, performance, and growth. The company offers competitive compensation and robust benefits to support employee well-being, professional development, and financial security. Employees are encouraged to thrive in an environment that promotes teamwork, accountability, and continuous learning. At Carvana, team members are not just employees—they are owners, thanks to Carvana’s equity-sharing programs.

The role of Customer Advocate at Carvana is an exciting opportunity for individuals with at least 2 years of customer-facing experience who are eager to grow their careers in an innovative and fast-paced company. This position is integral to Carvana’s customer experience, as Customer Advocates are responsible for delivering happiness—not just cars—to customers. They play a crucial role in bridging the gap between modern technology and personal customer service by delivering vehicles directly to customers’ doorsteps, managing customer paperwork, and ensuring the smooth and safe operation of Carvana’s proprietary car haulers.

Customer Advocates will work in dynamic shifts from 7am to 5pm, 9am to 7pm, or 11am to 9pm, with availability required 7 days a week, offering rotating days off. The position provides a competitive hourly rate starting at $20, with structured pay increases tied to performance milestones within the first six months, and opportunities to enhance earnings further through incentive programs. This role also offers significant personal and professional growth through hands-on experience and access to Carvana’s Careers Not Jobs program that rewards commitment and excellence.

The job includes a blend of customer interaction, logistical coordination, and physical activity. Customer Advocates load and unload vehicles onto car haulers, conduct vehicle inspections, handle customer documentation thoroughly, and maintain safe driving records. Training is provided, including for driving car haulers which require no commercial license, making this an accessible yet challenging role. Carvana also covers specialized licensing requirements for certain states.

Carvana’s investment in its people is evident through comprehensive benefits that include 100% company-paid healthcare premiums, dental and vision coverage, wellness programs, paid time off, tuition reimbursement, student loan repayment, and stock ownership opportunities. The company fosters an inclusive environment where employees from diverse backgrounds can excel and is committed to equal employment opportunities and providing reasonable accommodations.

This Customer Advocate opportunity is ideal for motivated, energetic individuals who enjoy working with people, thrive in active roles, and are eager to contribute to a company that is revolutionizing the car-buying experience while building a rewarding career with growth potential at one of America’s most innovative companies.