
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $26.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Personal Days
Retirement Plan
career advancement
Professional Development
Job Description
Starwood Hotels is a distinguished luxury hotel brand management company affiliated with the global private investment firm Starwood Capital Group. Founded in 2006 by Barry Sternlicht, Starwood Hotels has cultivated a reputation for excellence, sustainability, and innovation within the hospitality industry. The company is dedicated to nurturing a diverse and inclusive workforce, fostering a culture where collaboration, stellar service, and respect for nature are paramount. Starwood Hotels operates various unique brand collections, including the innovative and charming Treehouse Hotels.
Treehouse Hotels embody the spirit of adventure and creativity inspired by childhood wonderment. Designed to evoke the essence of building a treehouse—an imaginative, cozy, and independent space—these hotels create an inviting atmosphere that blends nostalgic charm with modern sophistication. At Treehouse Hotels, guests are immersed in environments filled with found objects, handmade details, nostalgic tunes, and locally sourced treats, which cultivate an experience of playfulness, freedom, and thoughtful local engagement. The first Treehouse Hotel opened in London in November 2019, setting a benchmark for future properties, including the Treehouse Sunnyvale, known for its nature-inspired ambiance and reimagined culinary offerings.
The current opening is for a Host or Hostess position at Treehouse Sunnyvale, a role crucial to the restaurant's guest experience. The host or hostess serves as the brand's ambassador, the first point of contact for guests, and the face of the hotel's hospitality ethos. This position requires a passionate individual who understands the significance of superior service and strives to create a memorable, warm, and inspiring welcome for every guest. The successful candidate will be a friendly and detail-oriented team player with a passion for hospitality, food, and beverage service. Flexibility to work in a dynamic 24-hour operation and a cooperative spirit are essential.
This position offers an hourly wage of $26.00 and presents opportunities for professional growth within a fast-growing global company. Employees can expect a supportive and caring environment, engaging perks such as health and wellness programs, retirement planning, paid personal days, career advancement prospects, exclusive access to SH University for professional development, and a recognition program that rewards contributions and encourages community engagement. Starwood Hotels prides itself on fostering an environment where team members find fulfillment and can thrive both personally and professionally.
Treehouse Hotels embody the spirit of adventure and creativity inspired by childhood wonderment. Designed to evoke the essence of building a treehouse—an imaginative, cozy, and independent space—these hotels create an inviting atmosphere that blends nostalgic charm with modern sophistication. At Treehouse Hotels, guests are immersed in environments filled with found objects, handmade details, nostalgic tunes, and locally sourced treats, which cultivate an experience of playfulness, freedom, and thoughtful local engagement. The first Treehouse Hotel opened in London in November 2019, setting a benchmark for future properties, including the Treehouse Sunnyvale, known for its nature-inspired ambiance and reimagined culinary offerings.
The current opening is for a Host or Hostess position at Treehouse Sunnyvale, a role crucial to the restaurant's guest experience. The host or hostess serves as the brand's ambassador, the first point of contact for guests, and the face of the hotel's hospitality ethos. This position requires a passionate individual who understands the significance of superior service and strives to create a memorable, warm, and inspiring welcome for every guest. The successful candidate will be a friendly and detail-oriented team player with a passion for hospitality, food, and beverage service. Flexibility to work in a dynamic 24-hour operation and a cooperative spirit are essential.
This position offers an hourly wage of $26.00 and presents opportunities for professional growth within a fast-growing global company. Employees can expect a supportive and caring environment, engaging perks such as health and wellness programs, retirement planning, paid personal days, career advancement prospects, exclusive access to SH University for professional development, and a recognition program that rewards contributions and encourages community engagement. Starwood Hotels prides itself on fostering an environment where team members find fulfillment and can thrive both personally and professionally.
Job Requirements
- high school diploma or equivalent
- previous customer service experience in a hospitality setting
- ability to stand for extended periods
- flexible schedule including evenings, weekends, and holidays
- strong communication skills
- ability to multitask in a fast-paced environment
- willingness to work collaboratively with diverse teams
Job Qualifications
- previous experience in hospitality or food and beverage service
- excellent interpersonal and communication skills
- ability to work effectively as part of a team
- basic knowledge of banquet operations
- detail-oriented with strong organizational skills
- flexible availability to accommodate a 24-hour operation
- passion for delivering outstanding guest experiences
Job Duties
- greet and welcome restaurant guests with warmth and professionalism
- manage guest reservations and seating arrangements effectively
- provide guests with accurate information about menu items and restaurant services
- coordinate smoothly with restaurant and banquet operations staff
- maintain tidiness and organization at the host station
- address guest inquiries and resolve any concerns promptly and courteously
- assist in coordinating special events and large group bookings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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