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Job Overview
Employment Type
Hourly
Benefits
Tip pool
Job Description
The Sycuan Band of the Kumeyaay Nation holds a rich ancestral legacy stretching back centuries, originating as a community deeply rooted in farming, hunting, and fishing for survival. Over time, this traditional community has evolved into a contemporary Tribe that governs its Reservation while actively engaging in diverse business ventures throughout the San Diego Region. Among its most prominent enterprises are a state-of-the-art Casino and a scenic Golf Resort. The Sycuan Tribe is not merely a business entity; it embodies a strong sense of community and shared purpose. Employees across various divisions, whether in gaming, hospitality, or tribal governance, are... Show More
Job Requirements
- California driver's license in good standing
- Six months guest service experience
- Ability to interact effectively with team members and guests
- Ability to communicate effectively in the English language
- Ability to maintain professionalism and composure
- Ability to complete forms and documents
- Ability to understand and follow verbal directives and written directions
- Ability to accept constructive criticism
- Ability to lift and carry up to 50 lbs
- Ability to stand, walk and run for up to eight hours at a time in all weather conditions
- Ability to drive manual and automatic vehicles
- Ability to perform simple mathematical calculations
- Ability to appear for work on time
Job Qualifications
- High school diploma, high school certificate of completion, or G.E.D.
- California driver's license in good standing
- Six months of guest service experience
- Bell and door service experience at a premium hotel preferred
- Experience in a gaming environment preferred
- Ability to communicate effectively in English
- Ability to interact effectively with team members and guests
- Ability to maintain professionalism and composure
- Ability to complete forms and documents
- Ability to understand and follow verbal directives and written directions
- Ability to accept constructive criticism
- Ability to lift and carry up to 50 lbs
- Ability to stand, walk, and run for up to eight hours at a time in all weather conditions
- Ability to drive manual and automatic vehicles
- Ability to perform simple mathematical calculations
- Ability to appear for work on time
- Knowledge of Computerized Valet Parking System software preferred
- Multilingual skills preferred
Job Duties
- Provides guests with valet parking service by collecting key from guest, giving guest identification receipt, placing matching identification tag on key and vehicle, inspecting vehicle for existing damage and recording information, parking vehicle, collecting receipt when guest requests vehicle, matching receipt and identification tags on key and vehicle, retrieving vehicle for guest, and entering guest information into Computerized Valet Parking System
- Promotes guest relations by treating guests in a friendly and courteous manner, promptly greeting guests with a smile, assigning and logging wheelchair usage for guests, and notifying the Transportation Shift Manager of any guest complaints
- Provides hotel guests with bell and door attendant service by greeting guests upon arrival, showing them to the hotel front desk, transporting guest’s luggage to and from their room, informing guests of room features and technology, casino and hotel amenities, events and promotions, storing guest luggage as requested, opening main hotel doors for departing guests, and thanking guests upon departure
- Provides tribal, casino, and resort guests with on and off-site transportation by driving transportation vehicles off-site, picking up tribal, casino, resort, and/or marketing department guests, and driving guests to requested destination
- Monitors team member shuttle routes by riding assigned buses, monitoring and ensuring passenger safety during transport, collecting information from team members and guests, assisting guests with club card related inquiries, and assisting guests on and off the bus
- Maintains safe transportation practices by driving within established speed limits and observing safety precautions at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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