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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career Development
Mentorship Program
Job Description
Omni Barton Creek Resort & Spa is a premier luxury resort located in the picturesque Texas Hill Country just minutes from downtown Austin. Known for its world-class hospitality, this resort offers an exceptional environment combining elegant accommodations, championship golf courses, award-winning dining, a rejuvenating spa, and stunning natural surroundings. As part of the highly respected Omni Hotels & Resorts brand, the resort is committed to providing guests with unparalleled service and memorable experiences in a warm and sophisticated setting. Omni Barton Creek has received prestigious recognition, including being ranked among the Top 5 Resorts in the Southwest by Conde Nast... Show More
Job Requirements
- Must be at least 21 years of age
- possess a valid driver license
- able to pass a Motor Vehicle Report with no more than one moving violation in the past two years
- able to pass a pre-employment drug screening
- ability to work a variety of shifts including weekends and holidays
- physically capable of lifting, pushing, and pulling 100 to 150 lbs frequently
- able to work on feet for entire shift
- must have excellent grooming and professional appearance
Job Qualifications
- Excellent customer service skills
- strong communication and problem-solving skills
- previous valet or bellperson experience preferred
- excellent grooming and professional body language
- ability to work outdoors in all weather conditions
- physically able to lift, push, and pull weights of 100 to 150 lbs frequently
- ability to drive both manual and automatic transmission vehicles preferred
- minimum age of 21 years
- valid driver’s license with a clean motor vehicle report
- able to pass pre-employment drug screening
- flexible availability including weekends and holidays
Job Duties
- Demonstrate and maintain 4-Diamond standards of service daily
- greet all guests in a friendly and warm manner welcoming them to the resort
- assist guests with luggage during check-in and check-out process
- orient guests to room amenities
- provide guests with directions and information about the resort and surrounding area
- efficiently and safely park and retrieve guest vehicles
- assist with delivering packages and newspapers to guest rooms
- shine shoes upon request
- assist in resolving and accommodating guest requests
- follow all company policies and procedures including hotel key policies
- maintain a clean and neat appearance of uniform and wear name tag
- assist in keeping lobby and main drive clean and tidy
- maintain knowledge of all club events, promotional programs, amenities, and services
- understand all emergency procedures
- properly log all runs on valet log at valet stand
- complete other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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