Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
Legal and identify theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, boasting a dynamic and expanding portfolio that includes a wide array of resort, travel club, and lifestyle travel brands. Renowned for its commitment to innovation and growth, the company strives daily to inspire vacationers around the globe and to craft extraordinary travel experiences for millions of customers worldwide. With a focus on excellence and a dedication to putting the world on vacation, Travel + Leisure Co. offers a vibrant work environment where every day presents fresh opportunities to learn, engage, and contribute to an exciting industry.... Show More
Job Requirements
- Must have a valid driver’s license in the state you are applying with a proven clean driving record
- Experience driving various types of passenger vehicles including manual transmission
- Strong communication skills
- Ability to read and comprehend routine instructions, correspondence and memos in English
- Commitment to high customer service standards
- Problem-solving skills and ability to work with minimal supervision
- Professional appearance with positive attitude
- Capability to multitask within a fast-paced environment
- People-oriented and able to work independently or with others
- Ability to frequently switch tasks often while using a switchboard or computer
Job Qualifications
- Valid driver’s license with a proven clean driving record
- Driving experience with all types of passenger vehicles including manual shift
- Excellent communication skills
- Ability to read and comprehend routine instructions, short correspondence, and memos in English
- Ability to prioritize customer service
- Problem-solving skills with minimal guidance
- Professional appearance and a positive, can-do attitude
- Ability to multitask and operate in a fast-paced environment
- People-oriented with ability to work independently or in a team
- Ability to frequently switch between activities while using switchboard or computer keyboard
Job Duties
- Greet guests and safely park and/or retrieve owner and guest vehicles
- Responsible for safety of guests, vehicles, and keys
- Answer questions pertaining to amenities, services, policies, attractions, dining, entertainment, directions etc.
- Coordinate transportation needs for owners and guests
- Keep main entrance, lobby and porte-cochere clean and free of trash or other debris
- Assist guests with luggage
- Maintain luggage carts to ensure they are in working order
- Maintain positive customer and associate relationships
- Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
- Handle guest issues to resolution and escalate any outstanding guest inquiry or concern to management
- Ensure compliance with internal audit, quality assurance, loss prevention, resort operating procedures, guest service department operating procedure, and standard operating procedures
- Promote teamwork and quality service through daily communications and coordination with other departments
Job Location
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