Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
flexible scheduling
Job Description
Valley View Casino & Hotel, located in the heart of Valley Center, California, is a distinguished establishment recognized as one of San Diego's Best Places To Work by the San Diego Business Journal. Proudly owned and operated by the San Pasqual Band of Mission Indians, this casino and hotel combo offers a vibrant and dynamic workplace that mixes entertainment, hospitality, and cultural heritage in a unique setting. The resort reflects a proud lineage of enterprise and community values, providing not only gaming and lodging services but also acting as a pillar of local tradition and economic opportunity for the community. Employees at Valley View Casino & Hotel are integral to the organization's success, forming the foundation upon which the resort builds its commitment to excellence, guest satisfaction, and community pride.
Joining the team as a Valet Attendant/Driver means becoming part of a fun, friendly, and fast-paced environment where every day offers new opportunities to connect with guests and contribute to their memorable experiences. This role is vital in ensuring the safe and efficient operation of guest vehicle services on the property. Valet attendants serve as the welcoming face of the resort to guests upon their arrival and departure, managing vehicle parking with precision and professionalism, while ensuring safety standards and company policies are followed meticulously.
Valet attendants at Valley View Casino & Hotel work under close supervision but are entrusted with significant responsibilities. Their duties include greeting guests courteously, efficiently retrieving and parking vehicles in designated areas, maintaining accurate vehicle records, and ensuring the cleanliness and readiness of both vehicles and the valet service areas. The position requires physical stamina for tasks such as quickly moving vehicles and standing for prolonged periods, as well as good communication skills to interact effectively with guests and fellow team members. Maintaining a high level of personal appearance and adhering to the company’s standards of excellence are paramount.
This is a full-time position requiring flexibility to work any and all shifts, given the casino operates 24 hours a day, seven days a week. Valley View Casino & Hotel values diversity and actively supports Native American hiring preference in alignment with its cultural heritage and community commitments. Future team members must hold a valid California driver’s license, possess a good driving record that meets insurability criteria, and apply for and maintain a Gaming License as mandated by the Tribal Gaming Agency.
By working here, team members receive generous benefits that focus on personal well-being, family support, and career advancement. There are ample opportunities for growth within the company, making it a rewarding career destination for those seeking a vibrant and supportive workplace. Safety and professionalism are continuously emphasized, with team members expected to comply with performance standards and to perform other duties as assigned by management.
Joining the team as a Valet Attendant/Driver means becoming part of a fun, friendly, and fast-paced environment where every day offers new opportunities to connect with guests and contribute to their memorable experiences. This role is vital in ensuring the safe and efficient operation of guest vehicle services on the property. Valet attendants serve as the welcoming face of the resort to guests upon their arrival and departure, managing vehicle parking with precision and professionalism, while ensuring safety standards and company policies are followed meticulously.
Valet attendants at Valley View Casino & Hotel work under close supervision but are entrusted with significant responsibilities. Their duties include greeting guests courteously, efficiently retrieving and parking vehicles in designated areas, maintaining accurate vehicle records, and ensuring the cleanliness and readiness of both vehicles and the valet service areas. The position requires physical stamina for tasks such as quickly moving vehicles and standing for prolonged periods, as well as good communication skills to interact effectively with guests and fellow team members. Maintaining a high level of personal appearance and adhering to the company’s standards of excellence are paramount.
This is a full-time position requiring flexibility to work any and all shifts, given the casino operates 24 hours a day, seven days a week. Valley View Casino & Hotel values diversity and actively supports Native American hiring preference in alignment with its cultural heritage and community commitments. Future team members must hold a valid California driver’s license, possess a good driving record that meets insurability criteria, and apply for and maintain a Gaming License as mandated by the Tribal Gaming Agency.
By working here, team members receive generous benefits that focus on personal well-being, family support, and career advancement. There are ample opportunities for growth within the company, making it a rewarding career destination for those seeking a vibrant and supportive workplace. Safety and professionalism are continuously emphasized, with team members expected to comply with performance standards and to perform other duties as assigned by management.
Job Requirements
- High school diploma or GED equivalent
- Possession of valid California driver license and a good driving record
- Must be insurable under Valley View Casino & Hotel’s insurance policy
- Physical endurance and stamina to retrieve and park vehicles quickly
- Ability to speak and understand English
- Ability to write routine reports and correspondence
- Ability to read, analyze, and interpret documents written in English
- Ability to apply commonsense understanding to carry out instructions
- Ability to define problems, collect data, establish facts, and draw conclusions
- Ability to work with mathematical concepts
- Must use good judgment when providing information to guests and maintain positive guest relations
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency
- Must pass applicable skill testing and a drug screening test
Job Qualifications
- High school diploma or GED equivalent
- Valid California driver’s license with a good driving record
- Physical endurance and stamina for retrieving and parking vehicles
- Ability to speak, understand, read, and write English
- Ability to analyze and interpret safety rules and operating instructions
- Good judgment in providing information to guests
- Must apply for and maintain a Gaming License from the Tribal Gaming Agency
- Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions
- Ability to perform duties under supervision using pre-established guidelines
- Ability to define problems, collect data, and draw valid conclusions
- Previous hospitality experience preferred
Job Duties
- Support and uphold Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction
- Greet guests in a courteous and caring manner using personalized service
- Assist customers promptly and courteously in valet check-in and checkout
- Retrieve all pick-ups from the valet lot in an efficient and timely manner according to safety guidelines
- Clear valet drop-off area promptly
- Park vehicles in designated areas and accurately record vehicle location on valet receipts
- Present a clean, neat, and well-groomed appearance wearing the designated uniform
- Maintain accurate inventory count of all valet keys checked in and out
- Communicate effectively with the Lead Valet Attendant
- Maintain knowledge of company facilities and special events to advise guests
- Perform other duties as assigned by management
- Conduct all responsibilities professionally and ethically
- Maintain a consistent, regular attendance record
- Adhere to performance standards and company policies relating to the department
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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