Valet - Union Station Hotel - (Full-time / Flexible Days) $15 an hr.

Job Overview

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Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Exact $15.00
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

flexible schedule
team environment
Opportunity for tips
training provided
employee discount

Job Description

AAA Parking is a well-established, family-operated business with over 65 years of experience in the parking industry. Renowned for its commitment to enhancing value and delivering excellent services, AAA Parking prides itself on providing exceptional experiences for both its customers and employees. The company has built a reputation founded on the principles of quality, honesty, and professionalism, underpinned by its core values known as the three A's: Attitude, Assistance, and Appearance. By upholding these standards, AAA Parking ensures that every interaction with its guests is memorable and seamless.

AAA Parking operates as a premier valet and parking service provider, catering primarily to high-end clientele and hotels. The company’s mission centers around maintaining the highest standards of customer service while fostering a positive work environment for its staff. Their commitment to excellence is visible in every facet of their operation, from the warm and polished presentation of their attendants to the efficient handling of guests’ vehicles.

The role of a Valet Attendant at AAA Parking is both dynamic and rewarding, offering individuals the opportunity to earn extra income, meet new people, and develop exceptional customer service skills. As the first and last point of contact for guests, the Valet Attendant plays a critical role in shaping the guest experience. This position is ideal for those with a warm demeanor and polished appearance who are dedicated to delivering a high level of hospitality and professionalism.

Valet Attendants are responsible for greeting guests with a courteous and friendly attitude, assisting with luggage and doors, providing information about hotel services and local attractions, and ensuring vehicles are handled with care and efficiency. They also maintain the valet area in a clean and organized manner, coordinate with hotel staff, and adhere strictly to safety protocols to protect both guests and their vehicles.

Physical stamina and the ability to work flexible hours, including weekends, are essential aspects of this role. Valet Attendants must be able to stand for their entire shift and be capable of lifting and carrying modest weights. The position also requires excellent communication skills, a clean driver’s license, and a high degree of attention to detail in order to handle tasks effectively during busy periods or special events.

AAA Parking offers opportunity shifts including early morning, afternoon, and overnight to accommodate diverse schedules while ensuring excellent service coverage. This role not only provides competitive compensation but also a supportive, team-oriented work environment where employees can grow within the hospitality industry. For individuals passionate about service and presentation, and who enjoy working with people in a fast-paced, guest-focused setting, the Valet Attendant role at AAA Parking is an excellent career choice.

Job Requirements

  • Must be at least 18 years old
  • Valid driver's license with a clean driving record
  • Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds)
  • Flexible schedule based on business needs
  • Successfully pass a background and driving record check

Job Qualifications

  • Excellent communication and interpersonal skills
  • Basic English reading, writing, and communication skills
  • Strong attention to detail and ability to handle stressful situations with poise
  • Previous experience in hospitality or high-end customer service role preferred

Job Duties

  • Greet and welcome all arriving and departing guests in a proper manner
  • Communicate and answer all customer questions clearly and professionally
  • Open car and hotel doors for guests as well as assist with coats and luggage
  • Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions
  • Assist guests with special needs or disabilities
  • Fill out valet ticket properly and conduct vehicle damage check
  • Retrieve and park vehicles for guests quickly and efficiently
  • Maintain keys in an organized and secure manner
  • Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards
  • Ensure the valet area is clean, organized, and inviting
  • Work closely with the hotel staff to ensure smooth guest arrivals and departures
  • Communicate effectively with colleagues to coordinate valet operations
  • Support team members during busy periods or special events
  • Follow all safety protocols and guidelines to ensure the security of guests and their vehicles
  • Report any accidents, injuries, or incidents to the supervisor immediately
  • Perform routine inspections of the valet area and equipment
  • Demonstrate a positive, can-do attitude with a passion for providing exceptional service
  • Exhibit impeccable grooming and professional appearance
  • Show a genuine desire to assist guests, going above and beyond to exceed their expectations

Job Criteria

Experience

Entry Level (1-2 years)


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