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Valet Team Leader - Hourly + Tips = $18-$20/HR Potential - Wyndham Miami Airport
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests every day. With a strong commitment to impact lives positively, Towne Park specializes in providing outstanding guest and patient services that ease anxieties and create memorable moments. Their services extend beyond ordinary employment opportunities, emphasizing a workplace culture rooted in compassion, teamwork, and excellence. As an employer, Towne Park values the power of a smile – whether it comes from a patient, guest, client, or colleague – and embraces the opportunities every day holds to brighten someone's life. This philosophy... Show More
Job Requirements
- Must be at least 18 years of age
- Must pass criminal background check
- Must pass motor vehicle record check
- Must pass drug screening
- Ability to drive manual transmission
- Ability to talk, hear, sit, stand, run, walk, handle objects, climb stairs, balance, stoop, kneel, crouch, and crawl
- Ability to lift up to 100 pounds occasionally
- Ability to work outdoors in extreme weather conditions
- Ability to travel up to 5 percent
- Must be able to read, write, and speak standard English
- Must have computer proficiency and technical aptitude
Job Qualifications
- Bachelor's degree from a four-year college or university
- One to two years of related experience or equivalent combination of education and experience
- Valid driver's license and clean driving record
- Ability to drive manual transmission vehicles
- Proficiency in MS Office applications including Excel, Word, and Outlook
- Strong written and verbal communication skills
- Ability to maintain professionalism and composure under pressure
- Ability to plan, prioritize and manage multiple projects
- Understanding and appreciation of diverse cultures
- Ability to compose professional business communications
Job Duties
- Ensures guest and patient service experience is delivered consistently
- Regularly performs guest and patient service duties
- Allocates labor resources efficiently
- Handles guest and patient complaints and difficult situations calmly
- Maintains detailed knowledge of client facility and local amenities
- Participates in and delivers aggressive hospitality
- Checks in guests and explains parking procedures
- Parks and retrieves vehicles with care and speed
- Conducts effective room presentations and provides bell services
- Assists guests with directions, taxis, and reservations
- Assigns roles and tasks to associates
- Engages in the hiring process and orientation of new associates
- Provides coaching, feedback, and performance documentation
- Conducts shift huddles
- Builds and maintains relationships with client staff
- Communicates regularly with District Manager or Account Manager
- Ensures compliance with scheduling, overtime, and payroll policies
- Manages revenue collection and completes shift reports
- Reconciles revenue and tickets at shift end
- Reports improvement opportunities to management
- Communicates effectively with the work group
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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