Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) Plan
Job Description
Mr. C Luxury Residences is a premier residential community located in Coconut Grove, renowned for offering luxurious living spaces combined with exceptional amenities and personalized service. The community prides itself on providing residents and guests with a sophisticated lifestyle, characterized by comfort, convenience, and a commitment to excellence. Nestled in a vibrant neighborhood at 2655 S Bayshore Drive, Mr. C Luxury Residences delivers more than just upscale accommodations; it fosters a strong sense of community and offers a uniquely refined Miami living experience. The establishment values its team members and encourages a collaborative environment where professionalism and attentive service are paramount. This full-time role is an integral part of the operations team, ensuring that the highest standards of guest services are upheld daily.
The Valet Supervisor position at Mr. C Residences Coconut Grove is a critical leadership role designed to oversee the efficient and safe valet operations while providing top-tier customer service that surpasses guests’ expectations. Working under the guidance of the Operations Manager, the Valet Supervisor is responsible for managing daily valet activities, coordinating with team members, and responding promptly to customer needs and concerns. Flexibility is crucial in this role as shifts vary and may include mornings, afternoons, evenings, weekdays, and weekends. The compensation for this position ranges from $16.00 to $18.00 per hour plus tips, reflecting the importance of delivering quality service in a dynamic environment.
This position requires a hands-on approach, where the supervisor not only handles administrative duties but also actively participates in the safe parking and retrieval of vehicles. The role demands excellent communication skills, keen attention to detail for vehicle inspections, and the ability to provide courteous assistance, including greeting guests, opening doors, handling luggage, and addressing guest inquiries with professionalism. Additionally, the supervisor ensures compliance with local and state laws governing vehicle operation and parking services. Effective incident management and collaboration with the operations team to maintain smooth service flow are essential aspects of the role. Joining Mr. C Luxury Residences means becoming part of a brand dedicated to luxury, safety, and exceptional guest experiences.
The Valet Supervisor position at Mr. C Residences Coconut Grove is a critical leadership role designed to oversee the efficient and safe valet operations while providing top-tier customer service that surpasses guests’ expectations. Working under the guidance of the Operations Manager, the Valet Supervisor is responsible for managing daily valet activities, coordinating with team members, and responding promptly to customer needs and concerns. Flexibility is crucial in this role as shifts vary and may include mornings, afternoons, evenings, weekdays, and weekends. The compensation for this position ranges from $16.00 to $18.00 per hour plus tips, reflecting the importance of delivering quality service in a dynamic environment.
This position requires a hands-on approach, where the supervisor not only handles administrative duties but also actively participates in the safe parking and retrieval of vehicles. The role demands excellent communication skills, keen attention to detail for vehicle inspections, and the ability to provide courteous assistance, including greeting guests, opening doors, handling luggage, and addressing guest inquiries with professionalism. Additionally, the supervisor ensures compliance with local and state laws governing vehicle operation and parking services. Effective incident management and collaboration with the operations team to maintain smooth service flow are essential aspects of the role. Joining Mr. C Luxury Residences means becoming part of a brand dedicated to luxury, safety, and exceptional guest experiences.
Job Requirements
- High school diploma or equivalent
- must have previous experience in a valet or related customer service role
- ability to stand, walk, and operate vehicles for extended periods
- flexible availability including weekends and varied shifts
- must pass background check and drug screening
- ability to perform physical tasks associated with valet operations
- must have valid driver’s license
Job Qualifications
- At least 18 years of age
- valid driver’s license
- ability to operate manual transmission vehicles
- excellent customer service skills
- strong verbal communication skills
- previous valet experience preferred
- prior experience with vehicle lifts
Job Duties
- Meet and greet all guests upon arrival
- open guest vehicle doors and assist with unloading when necessary
- retrieve keys from guests and issue parking tickets or enter customer information electronically
- park guest vehicles safely and appropriately
- inspect vehicles for preexisting damage and record details accurately
- quickly retrieve vehicles for guests and assist with loading luggage
- provide excellent customer service and respond to guest inquiries courteously
- direct traffic and position barricades as needed
- arrange towing services when required
- report incidents immediately to Operations Manager or Shift Lead
- collect and request fees for parking service
- assist with end of shift revenue reconciliation
- communicate professionally with guests, clients, and team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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