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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Military Friendly employer
Job Description
Parking Management Company (PMC) is a leading organization in the valet parking industry, providing specialized services to enhance guest experiences at various venues including hotels, restaurants, commercial centers, and entertainment venues. Known for its commitment to operational excellence and outstanding customer service, PMC focuses on creating seamless parking solutions that prioritize safety, efficiency, and guest satisfaction. With a strong emphasis on employee development and a positive workplace culture, PMC partners with clients to deliver superior valet services that reflect professionalism and attention to detail. The company operates multiple accounts requiring skilled supervisors to uphold PMC's standards across all touchpoints in... Show More
Job Requirements
- High school diploma or GED
- At least one year supervisory experience preferred
- Valid driver’s license with acceptable motor vehicle record
- Reliable transportation
- Ability to pass and maintain clean background check
- Strong communication skills
- Ability to work on-site 40+ hours per week
- Adherence to safety protocols and company policies
- Ability to handle physical demands including standing and walking extended periods
- Flexibility for full-time or part-time scheduling
- Willingness to use personal cell phone for work-related communication under company policy
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum one year supervisory and customer service or hospitality experience preferred
- Management or leadership training, certifications, or business education preferred
- Valid driver’s license and reliable transportation
- Clean background check
- Motor vehicle record with no more than three moving violations in three years
- Strong communication and interpersonal skills
- Ability to lead teams and foster positive work environment
- Knowledge of safety procedures and operational policies
- Ability to resolve guest issues professionally
- Dependability and adaptability in dynamic environments
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- Address guest questions, concerns, service issues, and claims with professionalism
- Verify associates are in full uniform and maintain proper grooming standards
- Monitor attendance and adherence to break and shift times
- Lead daily pre-shift meetings to communicate updates and encourage teamwork
- Manage the setup and breakdown of valet equipment and staging areas
- Oversee tip handling, shift cuts, and payroll review
- Supervise valet operations to ensure safety in key handling and vehicle management
- Submit incident reports promptly
- Foster a team-oriented culture focused on accountability, safety, and operational excellence
- Perform other tasks as needed to support operational and financial goals
- Attend staff meetings and complete required training modules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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