Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Career development opportunities
Employee assistance program
Job Description
Hollywood Casino Joliet is part of Penn National Gaming, one of the leading entertainment and gaming companies with properties throughout the United States and Canada. Known for offering an exciting and dynamic environment, Hollywood Casino Joliet prides itself on delivering top-tier hospitality and entertainment experiences. The casino is not just a venue for gaming but a vibrant community where employees are encouraged to grow, engage, and succeed. As a major player in the gaming industry, Penn National Gaming emphasizes employee happiness and development. Their commitment to creating a positive work environment is exemplified by their motto, "Don't just work. Work... Show More
Job Requirements
- equivalent to a high school diploma
- 2 to 3 years supervisory experience
- previous valet experience
- valid Illinois driver’s license
- ability to operate manual and automatic transmission automobiles
- ability to understand and speak English
- ability to drive guests’ vehicles and adhere to company’s motor vehicle record (MVR) policy
- availability to work evenings, holidays, and weekends
- physical ability to perform job duties including standing and walking for extended periods
Job Qualifications
- equivalent to a high school diploma
- 2 to 3 years supervisory experience
- previous valet experience
- valid Illinois driver’s license
- ability to operate manual and automatic transmission automobiles
- ability to understand and speak English
- strong leadership and communication skills
- ability to work evenings, holidays, and weekends as required
Job Duties
- supervise the valet activities and ensure top-notch hospitality experience is provided
- provide high level of guest service and promote a positive attitude to create a fun and entertaining experience
- review workflow and staffing levels of valet staff
- conduct daily performance reviews of valet staff
- monitor departmental supplies and requisition as needed
- investigate and help resolve guest complaints or concerns in accordance with company and departmental policies and procedures
- schedule departmental staff for proper coverage
- monitor and maintain the cleanliness of departmental areas of responsibility
- monitor the monetary transactions of the valet department
- perform other duties as assigned
Job Location
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