Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
competitive hourly wage
Opportunities for career advancement
Supportive and inclusive work environment
Employee training programs
Employee Discounts
health insurance options
Paid Time Off
Job Description
Hollywood Casino Joliet is a prominent entertainment destination and a part of Penn National Gaming, a leading company with properties across the United States and Canada. Known for its vibrant atmosphere and commitment to delivering top-tier gaming and hospitality experiences, Hollywood Casino Joliet offers an exciting and fast-paced work environment. The casino is not only dedicated to providing memorable guest experiences but also fosters a supportive and inclusive workplace for its employees. With an aggressive growth strategy, Penn National Gaming is expanding its footprint and creating opportunities for career advancement across a range of departments and skill sets, making it... Show More
Job Requirements
- equivalent to a high school diploma
- 2 to 3 years supervisory experience
- valet experience required
- valid Illinois Driver's License
- ability to operate manual and automatic transmission automobiles
- strong guest service orientation
- understanding and speaking the English language
- ability to drive guest's vehicles and adhere to company MVR policy
- availability to work evenings, holidays, and weekends as needed
Job Qualifications
- equivalent to a high school diploma
- 2 to 3 years supervisory experience
- valet experience
- valid Illinois Driver's License
- ability to operate manual and automatic transmission automobiles
- strong guest service skills
- effective communication skills
- ability to work evenings, holidays, and weekends
- adhere to company motor vehicle record (MVR) policy
- understanding and speaking the English language
Job Duties
- provide a high level of guest service and promote a positive attitude to create a fun and entertaining experience for guests and team members
- review workflow and staffing levels of valet staff
- conduct daily performance reviews of valet staff
- monitor departmental supplies and requisition as needed
- investigate and help resolve guest complaints or concerns in accordance with company and departmental policies and procedures
- schedule departmental staff for proper coverage
- monitor and maintain the cleanliness of departmental areas of responsibility
- monitor the monetary transactions of the valet department
- perform other duties as assigned
Job Location
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