Valet Supervisor

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. This establishment is deeply committed to empowerment and social impact within the communities it serves. The company champions its people and communities by fostering environments that promote sustainable and lasting societal benefits. New Waterloo is recognized for its expertise in hospitality, drawing from a team that provides extensive resources, talent, passion, and cooperative efforts to create thoughtful spaces and prosperous business ventures. The company’s operations are intentionally designed to support and uplift the choices of its workforce and local partners, establishing an atmosphere vibrant with opportunity and mutual success.

The role at New Waterloo invites a dedicated individual to become part of their valued hospitality team. This position involves a dynamic range of responsibilities centered around guest engagement, team leadership, and operational efficiency within a hotel setting. Key to the role is greeting and welcoming guests warmly, managing scheduling based on hotel and event activities, and training new team members to uphold the company's high standards of service. Candidates will be responsible for communicating shift objectives, ensuring clean and safe environments, and maintaining comprehensive knowledge of hotel amenities to enhance guest experience. This role extends to practical duties such as safely driving guests’ vehicles, handling luggage with care, delivering messages and packages, and facilitating accommodations for guests with disabilities.

The position requires vigilance and proactive communication among departments, adhering to safety and operational protocols, and providing essential support for emergency procedures. This role is well-suited for individuals over 21 years old who hold a valid driver’s license, possess robust organizational skills, and embrace a strong work ethic with the ability to work autonomously. The ideal candidate is proficient in the primary language of the workplace, skilled in using computer systems, and exemplifies professionalism in interactions with guests and colleagues.

New Waterloo offers competitive wages along with comprehensive benefits for full-time employees. These benefits include up to three weeks of paid time off annually, a generous 50% discount at many New Waterloo restaurants, and extensive health, vision, and dental coverage. Additional perks comprise 401K matching, paid holidays, volunteer pay, tuition reimbursement, referral bonuses, and discounts across the company’s shops, hotels, and local partners. This blend of community focus, employee development, and robust support systems makes New Waterloo an appealing workplace for hospitality professionals seeking a meaningful career within an inclusive and socially responsible company. Equal opportunity employment is a cornerstone of New Waterloo’s values, ensuring fair treatment and equal consideration for all applicants regardless of background.