
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Caesars Entertainment is a globally recognized leader in the hospitality and entertainment industry, renowned for creating extraordinary experiences through its vast portfolio of iconic casinos, hotels, and resorts. The company is dedicated to providing exceptional opportunities for guests and employees alike, focusing on delivering spectacular worlds that immerse, inspire, and connect individuals. With a strong commitment to their mission of "Create the Extraordinary," Caesars Entertainment embodies a culture that encourages innovation, excellence, and a heartfelt approach to service. Their corporate social responsibility initiative, People Planet Play, underscores their ongoing dedication to economic development, enhancing the wellbeing of their employees and communities, and fostering sustainable practices. As a dynamic and customer-focused company, Caesars prioritizes a workplace environment that embraces diversity, equity, and inclusion, ensuring that all team members feel valued and empowered in their roles. The company nurtures a family-style service culture, where every interaction embodies warmth, connection, and personalized attention, reinforcing their core values of "Blaze the Trail," "Together We Win," and being "All-In on Service." This culture of teamwork and mutual respect is at the heart of all operations, creating a unique work atmosphere that promotes both individual growth and organizational success.
The Valet Supervisor role at Caesars Entertainment offers an exciting opportunity for individuals passionate about leading teams within a fast-paced, guest-focused environment. This role involves supervising valet attendants, key booth attendants, doormen, and luggage attendants to ensure seamless valet operations that enhance the guest experience. The Valet Supervisor is responsible for organizing the valet port efficiently, managing guest vehicle parking, retrieving cars promptly, assisting guests with luggage, and providing transportation to and from the oversize vehicle lot. The position demands strong leadership abilities to coach, train, and discipline valet staff as needed, fostering a positive and productive work environment. The supervisor is also tasked with practical responsibilities such as preparing work schedules, monitoring man-lift key check-ins, maintaining the cleanliness and safety of the valet office, and handling guest inquiries and complaints with professionalism and courtesy. Embodying Caesars' mission and values is essential, as the role requires an ambassador for the company’s commitment to exceptional service, diversity, and team collaboration. Candidates must be adaptable, able to work in various conditions including noisy or cramped areas, and willing to perform physical tasks such as lifting and climbing stairs. Excellent communication skills, a positive attitude, and a strong sense of responsibility are crucial for success in this role. Employment is subject to background checks and pre-employment drug testing, with an emphasis on creating a safe and welcoming environment for both guests and team members. The Valet Supervisor position represents a significant career opportunity within a leading global entertainment company that values service excellence and employee development.
The Valet Supervisor role at Caesars Entertainment offers an exciting opportunity for individuals passionate about leading teams within a fast-paced, guest-focused environment. This role involves supervising valet attendants, key booth attendants, doormen, and luggage attendants to ensure seamless valet operations that enhance the guest experience. The Valet Supervisor is responsible for organizing the valet port efficiently, managing guest vehicle parking, retrieving cars promptly, assisting guests with luggage, and providing transportation to and from the oversize vehicle lot. The position demands strong leadership abilities to coach, train, and discipline valet staff as needed, fostering a positive and productive work environment. The supervisor is also tasked with practical responsibilities such as preparing work schedules, monitoring man-lift key check-ins, maintaining the cleanliness and safety of the valet office, and handling guest inquiries and complaints with professionalism and courtesy. Embodying Caesars' mission and values is essential, as the role requires an ambassador for the company’s commitment to exceptional service, diversity, and team collaboration. Candidates must be adaptable, able to work in various conditions including noisy or cramped areas, and willing to perform physical tasks such as lifting and climbing stairs. Excellent communication skills, a positive attitude, and a strong sense of responsibility are crucial for success in this role. Employment is subject to background checks and pre-employment drug testing, with an emphasis on creating a safe and welcoming environment for both guests and team members. The Valet Supervisor position represents a significant career opportunity within a leading global entertainment company that values service excellence and employee development.
Job Requirements
- Ability to understand and comply with company policies, rules, and procedures
- ability to supervise valet attendants and manage guest or vehicle issues
- ability to competently park and retrieve vehicles
- ability to multitask effectively
- positive attitude
- high school diploma or equivalent
- work in fast-paced environment
- direct contact with guests
- ability to work in confined or varying conditions such as hot, cold, or noisy environments
- ability to use mechanical, electrical, and computer equipment
- ability to work shift schedules including weekends, holidays, and overtime
- physical ability to perform lifting, bending, climbing, and standing tasks
- ability to follow instructions and make decisions
- excellent interpersonal and communication skills
- ability to maintain safety and security standards
Job Qualifications
- High school diploma or equivalent
- ability to supervise valet attendants
- strong communication skills
- positive attitude
- ability to handle guest or vehicle problems
- ability to multitask
- knowledge of safety and operational procedures
- customer service skills
- teamwork and leadership skills
- attention to detail
Job Duties
- Supervise, instruct, train, and discipline valet employees
- prepare work schedules
- monitor checking in and out of man-lift keys
- monitor and maintain safe operation of man-lift
- maintain cleanliness of valet office
- place "FULL" signs when garage is full and remove them when space is available
- park and retrieve guest’s vehicles
- secure the guest’s vehicle
- hang keys on the proper hook
- remove keys matching valet ticket numbers
- file valet tickets
- move luggage or call bellmen
- drive guests with oversized vehicles to employee lot and return them
- pull luggage when bellmen are unavailable
- ensure no unauthorized parking without keys left
- keep valet office door closed when absent
- answer phones
- ensure guest courtesy
- exemplify core values and service standards
- exemplify DEI culture
- perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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