
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
Paid Time Off
Life insurance
401(k) Plan
Job Description
The Westshore Grand, A Tribute Portfolio Hotel, is a distinctive and stylish hotel that embodies the modern Florida lifestyle with authentic luxury and vibrant atmosphere. Located in Tampa's Westshore business district, just five miles from downtown Tampa and the Tampa Convention Center, this hotel provides an ideal setting for both business and leisure travelers. The Westshore Grand's Florida-inspired design blends seamlessly with an energetic and service-driven environment, delivering an unforgettable hospitality experience to all its guests. As part of a respected portfolio including Marriott, Starwood, and Ritz Carlton, the hotel offers its associates numerous benefits such as free meals, complimentary parking, monthly celebrations, and generous room discounts across these prestigious brands.
We are currently seeking a dedicated and hospitable Valet Attendant to join our team. This role is vital in ensuring our guests receive an exceptional first and last impression during their arrival and departure. The Valet Attendant will be responsible for greeting guests warmly, handling their vehicles with the utmost care, and assisting with luggage and transportation needs. This position demands a friendly and sincere approach, a proactive attitude to guest service, and the ability to maintain clean and organized guest service areas including the lobby, parking areas, and entranceways.
The successful candidate must be able to communicate effectively, demonstrate knowledge of the hotel and local attractions, and work collaboratively with other departments to provide seamless service. Essential duties include valet parking operations, moving luggage, assisting with check-in and check-out processes, coordinating guest transportation, and maintaining high standards of cleanliness and organization. Candidates should possess a valid driving record, the physical capability to manage luggage and equipment up to 75 pounds, and a willingness to be in constant motion throughout their shift.
The Westshore Grand fosters an inclusive environment, encouraging applicants of diverse backgrounds and experiences. Military experience is highly valued here. Although some hotel experience is preferred, the most important qualities are professionalism, a guest-oriented mindset, and the ability to communicate effectively with patrons and team members alike.
This is an excellent opportunity for individuals looking to grow their career in hospitality within a vibrant, customer-focused setting. Compensation for this role does not include tips or service charge eligibility, and discretionary performance bonuses are not offered. However, the hotel provides a comprehensive benefits package that supports associates' physical, mental, and financial well-being, including medical, dental, vision, vacation time, pet insurance, life insurance, disability coverage, and a 401(k) savings plan with company matching funds. Join The Westshore Grand team today and become part of a respected hotel group that values its employees and strives to create memorable experiences for every guest.
We are currently seeking a dedicated and hospitable Valet Attendant to join our team. This role is vital in ensuring our guests receive an exceptional first and last impression during their arrival and departure. The Valet Attendant will be responsible for greeting guests warmly, handling their vehicles with the utmost care, and assisting with luggage and transportation needs. This position demands a friendly and sincere approach, a proactive attitude to guest service, and the ability to maintain clean and organized guest service areas including the lobby, parking areas, and entranceways.
The successful candidate must be able to communicate effectively, demonstrate knowledge of the hotel and local attractions, and work collaboratively with other departments to provide seamless service. Essential duties include valet parking operations, moving luggage, assisting with check-in and check-out processes, coordinating guest transportation, and maintaining high standards of cleanliness and organization. Candidates should possess a valid driving record, the physical capability to manage luggage and equipment up to 75 pounds, and a willingness to be in constant motion throughout their shift.
The Westshore Grand fosters an inclusive environment, encouraging applicants of diverse backgrounds and experiences. Military experience is highly valued here. Although some hotel experience is preferred, the most important qualities are professionalism, a guest-oriented mindset, and the ability to communicate effectively with patrons and team members alike.
This is an excellent opportunity for individuals looking to grow their career in hospitality within a vibrant, customer-focused setting. Compensation for this role does not include tips or service charge eligibility, and discretionary performance bonuses are not offered. However, the hotel provides a comprehensive benefits package that supports associates' physical, mental, and financial well-being, including medical, dental, vision, vacation time, pet insurance, life insurance, disability coverage, and a 401(k) savings plan with company matching funds. Join The Westshore Grand team today and become part of a respected hotel group that values its employees and strives to create memorable experiences for every guest.
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel environment preferred
- Professional appearance and demeanor required
- Effective communication with guests and team members
- Knowledge of hotel amenities and local attractions
- Ability to handle guests with patience and tact
- Valid driver’s license and excellent driving record
- Ability to move and lift up to 75 pounds
- Physical stamina for standing, walking, running, and other movements
- Willingness to work in a fast-paced, dynamic environment
Job Qualifications
- High school diploma or equivalent
- Hotel experience preferred
- Ability to maintain a professional appearance and manner
- Strong communication skills to engage with guests and answer questions
- Knowledge of hotel services and local area attractions
- Ability to handle guest interactions with patience, tact, and diplomacy
- Proficiency in using luggage tags and claim checks accurately
- Valid driver’s license with excellent driving record
- Ability to drive various vehicles including manual and automatic transmissions
- Physical ability to lift and carry luggage up to 75 lbs
- Ability to stand, walk, and perform in a physically demanding environment
- Capable of responding to physical tasks such as bending, stooping, and running
Job Duties
- Greet arriving and departing guests warmly and sincerely
- Open vehicle and hotel doors for guests
- Park and retrieve guest vehicles promptly and courteously, ensuring proper documentation
- Handle luggage by reading tags, using guest names, and delivering securely
- Assist with guest check-in and check-out including escorting guests to rooms
- Coordinate taxis and transportation services for guests
- Maintain cleanliness and organization in guest service areas including lobby and parking
- Deliver messages and items such as valet and laundry to guest rooms
- Post daily events information in the lobby
- Provide accurate knowledge about local attractions, hotel facilities, and upcoming events
- Recognize and greet groups, VIPs, and repeat guests by name
- Communicate effectively across shifts using inter-shift logs
- Follow emergency procedures and assist guests as needed during emergencies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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