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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Caesars Palace is a world-renowned luxury resort located in the heart of Las Vegas, Nevada. Known for its opulent design, exceptional service, and vast array of amenities, Caesars Palace offers an unforgettable experience to millions of guests every year. This iconic establishment features over 3,000 elegantly appointed rooms, 25 unique restaurants and cafes showcasing diverse culinary delights, 4.5 acres of pristine pools and gardens, and a lavish 50,000-square-foot spa providing deep relaxation and rejuvenation. As a leading name in hospitality, Caesars Palace combines the glamour of classic Las Vegas with modern luxury, making it a premier destination for travelers and... Show More
Job Requirements
- Must have a high school diploma or equivalent
- Minimum of two years customer service experience where primary job duty is direct customer service
- One year previous experience as a valet attendant preferred
- Must have an operational driver's license and clean driving record
- Must be able to drive all types of vehicles including standard and automatic transmissions
- Must be able to work in all weather conditions
- Must be able to stoop, bend, and maneuver stairs
- Must be able to lift up to 75 pounds
- Must be able to walk or run more than 5 miles during a workday and stand for the duration of the shift
- Must tolerate varying noise, temperature, light, vibration, crowds, and air quality conditions
- Must respond calmly to crises and demanding situations involving guest or employee conflicts
- Must speak, write, and understand English
- Must maintain a well-groomed appearance and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Minimum two years of customer service experience in a direct service role
- One year previous experience as a valet attendant preferred
- Operational driver's license with a clean driving record
- Ability to drive all types of vehicles including standard and automatic transmissions
- Strong interpersonal and communication skills
- Demonstrated ability to provide courteous, friendly, and efficient service
- Ability to work well within a team and maintain a well-groomed appearance
- Self-starter with strong problem-solving skills requiring minimal supervision
- Proficiency in English including the ability to converse fluently
- Ability to listen actively and resolve guest concerns effectively
- Attention to detail and ability to follow detailed procedures
- Integrity and ability to maintain confidentiality and ethical standards
- Ability to adapt behavior to diverse cultures and values
- Team-oriented with a willingness to share credit and promote cooperation
- Good decision-making and problem-solving skills even in emotional situations
Job Duties
- Receive vehicle from guest and correctly fill out parking ticket surveying vehicle
- Retrieve car from parking area and return key to guest
- Consistently use the 10-5 rule by making eye contact and smiling at 10 feet and verbally acknowledging guest at 5 feet
- Efficiently and accurately complete arrival and departure of each guest vehicle
- Extend appropriate closing for all interactions providing a feeling of exceptional service
- Maintain energy, enthusiasm, willingness to serve and demonstrate company service standards throughout shift
- Proactively offer service and personalized recommendations anticipating guest needs
- Drive all vehicles safely in accordance with state laws
- Manage traffic to maximize space and ensure an enjoyable guest experience
- Keep all personal vehicle settings intact without adjustments
- Use technology tools such as cellphones, computers, touch screens, and kiosks for service delivery
- Place beverage in departing vehicles as a goodwill gesture
- Assist guests by giving directions, walking with them when possible or signaling appropriately
- Comply with company policies, procedures, and security guidelines
- Respond calmly and professionally to guest complaints and crisis situations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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