Valet Runner (Part-Time, On-Call)

Renton, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $17.13

Work Schedule

Standard Hours

Benefits

competitive salary

performance bonuses

Complimentary Meals

Covered team member parking

Company-paid gaming licenses

Job Description

Muckleshoot Casino Resort (MCR) is a premier hospitality and entertainment destination located in Washington State, known for its vibrant casino, hotel, and dining experiences. It is a part of the Muckleshoot Indian Tribe's ventures, contributing to the local economy and community development. MCR is committed to providing exceptional service and entertainment to its guests, offering a variety of gaming options, exquisite dining, and comfortable accommodations. Employing a team that upholds these standards, MCR fosters a professional yet welcoming atmosphere for both visitors and staff members.

This opportunity is for the position of a Valet Attendant at Muckleshoot Casino Resort. This role is integral to enriching the guest experience by delivering high-quality service in vehicle management and guest assistance. The valet attendant is responsible for greeting guests, safely parking and retrieving their vehicles, and ensuring that all interactions reflect the resort's values of professionalism, safety, and hospitality. The position offers a competitive hourly wage starting at $17.13 per hour, supplemented by discretionary performance bonuses twice a year, making it a rewarding career both financially and personally.

The valet attendant's duties go beyond just parking cars. They are ambassadors of the resort's brand, demonstrating excellent customer service skills, assisting with guest luggage, and providing information about the resort and surrounding areas to enhance the overall guest experience. Safety is paramount, as is the maintenance of a secure and orderly parking environment. The role requires vigilance in traffic direction, operational duties related to opening and closing the parking facility, and strict adherence to safety protocols to protect guests and their vehicles.

Ideal candidates for this role will have a valid Washington State driver’s license with a clean driving record, experience driving various vehicle types including stick shift transmissions, and familiarity with the local roadways. The position demands excellent communication skills, physical stamina to manage prolonged periods of walking, standing, and running, and the ability to maintain a positive, professional attitude in all circumstances, including adverse weather conditions. As a member of the MCR team, the valet attendant will also participate in upholding the casino’s mission, vision, and values, contributing to a collaborative team environment that prioritizes guest satisfaction and safety.

Working at Muckleshoot Casino Resort as a valet attendant offers more than just a paycheck. Team members enjoy benefits such as complimentary meals, covered parking, and company-paid gaming licenses (Class A and Class B). This role provides a unique opportunity to develop professionally within a dynamic and supportive workplace. The valet attendant position is suited for individuals passionate about hospitality, guest service, and vehicle management, seeking to contribute to a leading resort’s success while growing their own career in a supportive environment.

Job Requirements

Must have valid Washington State driver’s license with a clean driving record
able to drive stick shift transmission and all types of vehicles
thorough knowledge of local areas and roads
minimum of 3 years’ driving experience
effective verbal and written communication skills
ability to walk, stand, and run for prolonged periods
provide excellent customer service and maintain a professional demeanor

Job Qualifications

Valid Washington State driver’s license with a clean driving record
ability to drive stick shift transmissions and all types of vehicles
thorough knowledge of local areas and roads
minimum of 3 years’ experience driving vehicles
excellent verbal and written communication skills
ability to provide excellent customer service
physical stamina to walk, stand, and run for prolonged periods
professional demeanor in all situations

Job Duties

Exemplifies MCR's values and demonstrates excellent guest service and professionalism
practice, support, and promote the vision, mission, and values of Muckleshoot Casino Resort
direct vehicle traffic, secure transportation, and assist with luggage
safely park, secure, and promptly retrieve guest vehicles
record guest information and parking details on valet ticket
provide information about the hotel, restaurant, and surrounding areas
deliver efficient, gracious, and professional service to maximize guest satisfaction
maintain professional appearance, respond to guest service issues, and report to management
prioritize safety while driving responsibly
greet visitors, open doors, and assist elderly/disabled guests
operate guest vehicles safely, ensuring security and providing accurate directions
maintain a positive attitude in extreme weather conditions
recommend alternative transportation for intoxicated guests, following policies
promote a positive and safe work environment, ensuring security of vehicles and belongings
follow up with guests to ensure satisfaction
manage opening and closing of parking area/facility
document and report vehicle incidents and maintain shift logs
report accidents, injuries, unsafe conditions, and security/safety hazards to supervisor
monitor and maintain safety, security, and cleanliness of parking areas
redirect traffic when parking facility is full and communicate with staff
engage guests and team members professionally
perform assigned duties and responsibilities
smile and engage guests and team members with a positive professional demeanor
perform other duties as assigned