
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $18.25
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and Development
Retirement Plan
Employee assistance program
Job Description
We are a distinguished hospitality establishment renowned for delivering exceptional guest services. As a key player in the hotel industry, we pride ourselves on providing comfort, luxury, and top-tier service that exceeds guests' expectations. Our hotel operates with a commitment to excellence, ensuring that every aspect of a guest's experience is met with professionalism and care. We foster a welcoming environment that caters to a diverse clientele, emphasizing security, convenience, and personalized attention. Our property is equipped with a range of facilities and amenities designed to meet the varied needs of our guests, from business travelers to leisure visitors.
The valet position at our hotel is a vital role focused on enhancing the guest experience by providing efficient, courteous, and safe valet parking services. This part-time role invites individuals who take pride in their driving skills, interpersonal communication, and guest interaction. The valet is responsible not only for parking and retrieving guest vehicles with care but also for maintaining the security of the vehicles and their contents. The role requires functioning as the first and last point of contact for many guests, thus necessitating professionalism, responsiveness, and a friendly demeanor.
Candidates for this position should expect to greet and assist guests promptly, manage vehicle keys with extreme caution, and communicate clearly regarding parking procedures. The valet must expertly operate both manual and automatic transmission vehicles, ensuring no damage occurs during handling. Duties extend to monitoring traffic flow around the property, maintaining cleanliness and safety in parking areas, and documenting any incidents involving vehicles. The environment demands flexibility to work different shifts, including holidays and weekends, reflecting the hospitality industry's dynamic scheduling needs.
This position offers candidates the opportunity to work in a collaborative environment that values strong customer service skills and a team-oriented approach. The incumbent will be expected to uphold policies on safety and customer service while managing the vehicle fleet with care and skill. Valets play a significant part in shaping the overall impression guests have upon arrival and departure, ensuring their experience is seamless and pleasurable. This role is ideal for individuals passionate about driving and hospitality, seeking a part-time employment opportunity with room for personal and professional growth.
The valet position at our hotel is a vital role focused on enhancing the guest experience by providing efficient, courteous, and safe valet parking services. This part-time role invites individuals who take pride in their driving skills, interpersonal communication, and guest interaction. The valet is responsible not only for parking and retrieving guest vehicles with care but also for maintaining the security of the vehicles and their contents. The role requires functioning as the first and last point of contact for many guests, thus necessitating professionalism, responsiveness, and a friendly demeanor.
Candidates for this position should expect to greet and assist guests promptly, manage vehicle keys with extreme caution, and communicate clearly regarding parking procedures. The valet must expertly operate both manual and automatic transmission vehicles, ensuring no damage occurs during handling. Duties extend to monitoring traffic flow around the property, maintaining cleanliness and safety in parking areas, and documenting any incidents involving vehicles. The environment demands flexibility to work different shifts, including holidays and weekends, reflecting the hospitality industry's dynamic scheduling needs.
This position offers candidates the opportunity to work in a collaborative environment that values strong customer service skills and a team-oriented approach. The incumbent will be expected to uphold policies on safety and customer service while managing the vehicle fleet with care and skill. Valets play a significant part in shaping the overall impression guests have upon arrival and departure, ensuring their experience is seamless and pleasurable. This role is ideal for individuals passionate about driving and hospitality, seeking a part-time employment opportunity with room for personal and professional growth.
Job Requirements
- Minimum of 19 years of age
- Previous valet experience or equivalent education, training, or experience
- Valid driver's license with acceptable driving record
- Ability to drive and operate manual and automatic vehicles
- Excellent communication skills
- Ability to read, write, perform math and complete tasks
- Flexible to work various shifts including holidays and weekends
- Possession and maintenance of Alcohol Awareness Card
- Ability to frequently stand, walk, sit, reach, bend, crouch, kneel and balance
- Capability to push, pull, lift or carry weights up to 50 lbs frequently and 75 lbs occasionally
- Constant driving required
- Good vision abilities including distance, depth perception, field of vision, and color vision
- Ability to work indoors and outdoors in varying conditions
- Able to handle moderate noise levels and environmental factors such as heat, cold, wet, dust, fumes, smoke
- Willingness to report incidents and unsafe conditions promptly
Job Qualifications
- Previous valet experience preferred
- Minimum of 19 years of age
- Excellent communication skills, both written and oral
- Interpersonal skills to interact effectively with business contacts and employees
- Ability to read, write, perform simple math and complete tasks
- Skills in driving, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making
- Flexible to work all shifts including holidays, nights, and weekends
- Combination of education, training, or experience that provides required knowledge, skills, and abilities
- Valid driver's license and an acceptable driving record
- Possession of Alcohol Awareness Card
Job Duties
- Open hotel main doors and assist guests/visitors entering and leaving the property
- Assist guests with opening/closing vehicle doors
- Welcome guests and visitors with appropriate greetings of the day
- Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service
- Communicate parking procedures to guests/visitors
- Tag guest vehicle keys with date and time, registration number, make/model, room number or contact number of the guest
- Verify guests' ticket with the one attached to the key before handing over keys or vehicle to the guest
- Park and retrieve guests' cars without causing damage
- Drive and operate manual and automatic transmission vehicles
- Provide guests with information regarding property facilities, amenities, services, and special events
- Give fond farewell to all departing guests per standards
- Monitor and direct traffic on property including taxis, limousines, buses and rideshare
- Maintain security of vehicles, belongings inside cars and vehicle keys
- Follow up with guests to ensure their requests or problems have been met
- Document and report vehicle incidents like damage, accidents, theft, missing articles
- Report accidents, injuries, and unsafe conditions to management
- Maintain safety, security and cleanliness of parking areas and key booth
- Re-route traffic when parking space is full and inform staff
- Perform other duties within the scope of the position
Job Criteria
Experience
No experience required
Job Location
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