Job Overview

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Compensation

Hourly
Exact $12.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

This job opportunity is with a prestigious hotel known for its commitment to providing exceptional guest experiences and top-notch customer service. The hotel prides itself on creating a welcoming and professional atmosphere that caters to both leisure and business travelers. Located in a prime area, this hospitality establishment boasts luxurious amenities, elegant accommodations, and a team-oriented work culture that values quality, integrity, and respect for guests and staff alike. The organization is committed to diversity, inclusion, and career growth, providing employees with a supportive environment to thrive and develop their skills. This opening is specifically for a Valet Attendant position, ideal for candidates who enjoy working in fast-paced environments and have a passion for delivering excellent customer service.

The Valet Attendant will be integral to the hotel’s front-of-house operations, serving as the first and last point of contact for guests arriving and departing from the property. The role involves greeting guests warmly, assisting with opening and closing vehicle doors, parking and retrieving vehicles safely, and communicating parking and hotel procedures effectively. The incumbent must maintain the security of guests’ vehicles and belongings, handle incidents professionally, and ensure adherence to all safety and operational protocols. This position requires excellent communication skills, the ability to work flexible hours including nights, weekends, and holidays, and experience with both manual and automatic transmission vehicles. The Valet Attendant will contribute to enhancing the overall guest experience by providing prompt, courteous, and efficient service at all times. The role demands physical stamina and the capacity to operate in both indoor and outdoor environments under varying weather conditions. A valid driver’s license, a clean driving record, and appropriate licensing including an Alcohol Awareness Card are mandatory requirements. This is a full-time position offering competitive salary and benefits, making it an excellent opportunity for individuals looking to grow within the hospitality industry and build a rewarding career in hotel operations.

Job Requirements

  • must obtain and maintain appropriate licensing including Alcohol Awareness Card
  • must have valid driver’s license and produce annual DMV driving record
  • minimum of 19 years of age
  • previous driving experience of at least 3 years
  • ability to stand, walk, crouch, kneel, reach overhead, and balance for extended periods
  • frequently lift or carry up to 50 lbs and occasionally up to 75 lbs
  • constantly operate vehicles including manual and automatic transmissions
  • able to work flexible hours including nights, weekends and holidays
  • ability to communicate clearly and interact with guests and colleagues
  • capable of maintaining safety and security in work environment
  • willing to perform duties in both indoor and outdoor settings with varying temperature and weather conditions

Job Qualifications

  • previous valet experience or a combination of education, training, or experience providing required knowledge and skills
  • valid driver’s license with acceptable driving record
  • excellent communication skills both written and oral
  • interpersonal skills to deal effectively with business contacts and employees at all levels
  • ability to read, write, perform basic math, and complete tasks
  • skills in driving, following instructions, problem solving, memorization, independent judgment, and decision making
  • flexibility to work all shifts including holidays, nights and weekends
  • minimum age of 19 years
  • ability to provide professional customer service and work under pressure

Job Duties

  • open hotel main doors and assist guests/visitors entering and leaving the property
  • assist guests with opening/closing vehicle doors
  • welcome guests and visitors with appropriate greetings
  • acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service
  • communicate parking procedures to guests/visitors
  • tag guest vehicle keys with date & time, registration number, make/model, room number or contact number
  • verify guests' ticket with one attached to key before handing over keys or vehicle to the guest
  • park and retrieve guests' cars without causing damage
  • drive and operate manual and automatic transmission vehicles
  • provide guests with information regarding property facilities, amenities, services, and special events
  • give fond farewell to all departing guests per GSR standards
  • monitor and direct vehicle traffic on property including guest vehicles, taxis, limousines, buses and rideshare
  • maintain security of vehicles, belongings inside cars and vehicle keys
  • follow up with guests to ensure their requests/problems have been met
  • document and report vehicle incidents such as damage, accidents, theft, missing articles
  • report accidents, injuries, and unsafe work conditions to supervisor or manager
  • monitor and maintain safety, security, and cleanliness of parking areas, portico and key booth
  • re-route traffic when parking space is at maximum capacity and inform staff
  • perform other duties as assigned within the scope of the position

Job Criteria

Experience

No experience required


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